Lucy Martin
Cincinnati,OH
Summary
Motivated student with engaging personality and flexible approach. Possess experience in high paced environment and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server/Server Trainer/Server Helper
Skyline Chili
01.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Cashier/Ice Cream Server
Hidden Valley Orchards
05.2021 - 12.2022
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Responded promptly to requests for customer inquiries.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
Education
Bachelor of Science - Health Sciences Pre-Physicians Assistant
University of Cincinnati
Cincinnati, OH05.2027
High School Diploma -
Lebanon High School
Lebanon, OH05.2023
Skills
- High Energy
- Customer Service
- Confident
- Reliable and Responsible
- Team Leadership
- Performance Improvement
Volunteer Affiliations
- Good Samaritan Hospital
- Matthew 25 Ministries
Timeline
Server/Server Trainer/Server Helper
Skyline Chili
01.2022 - Current
Retail Cashier/Ice Cream Server
Hidden Valley Orchards
05.2021 - 12.2022
Bachelor of Science - Health Sciences Pre-Physicians Assistant
University of Cincinnati
High School Diploma -
Lebanon High School