Lucy Naverson
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Leadership Specialist
New York Edge
02.2022 - Current
- Developed and implemented a wellness program for 20 students to enhance their leadership skills and provide guidance and support.
- Enhanced team productivity by implementing effective leadership strategies and training programs.
- Mentored junior staff members, providing them with valuable insights on career advancement within the organization.
- Developed strategies to streamline and improve office procedures.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Barista
Sullivan Street Bakery
08.2021 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by 10%.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Barista
Brooklyn Roasting Company
05.2019 - 05.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Education
Bachelor of Arts - Sociology
John Jay College (CUNY)
New YorkGoogle Cybersecurity Certificate - Cybersecurity
Coursea
Skills
- Creative Solution Development
- Attention to Detail
- Problem Solving
- Effective Communication
- Task Prioritization
- Organizational Skills
- SQL
- Python
- Linux
- Microsoft Office
- Administrative Support
- Project Management
Languages
French
Spanish
Portugese
English
Timeline
Leadership Specialist
New York Edge
02.2022 - Current
Barista
Sullivan Street Bakery
08.2021 - 02.2022
Barista
Brooklyn Roasting Company
05.2019 - 05.2020
Bachelor of Arts - Sociology
John Jay College (CUNY)
Google Cybersecurity Certificate - Cybersecurity
Coursea
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