Tonya (Toni) Powell
Summary
Dedicated to fostering impactful change and unlocking human potential, I bring extensive experience as an ICF Associate Certified Coach (ACC) and PROSCI Certified Change Management Practitioner (CCMP), complemented by a Master’s Degree in Leadership and Organizational Development from The University of Texas at Dallas - Naveen Jindal School of Management.
With over 3,000 hours of executive coaching across diverse sectors including healthcare, finance, government, and non-profits, I specialize in self-awareness, goal setting, and accountability. Guided by ICF Core Competencies, I utilize strengths-based coaching, appreciative inquiry, and thought-provoking questions to facilitate transformative outcomes.
Through client-centric, whole-person coaching, I drive positive change and enhance organizational performance with integrity and authenticity.
Overview
32
32
years of professional experience
1
1
Certification
Work History
ICF Certified Business Leadership Coach
Transformation Road, LLC
Denver, CO
10.2020 - Current
- Provide innovative coaching services to help clients explore, reimagine, and achieve their desired states of efficiency and function across diverse industries.
- Offer expertise in leadership development, transition, high-potential, and succession coaching, with a specific focus on leaders' development at all levels. Identify key leadership strengths, values, priorities, and alignment with mission and strategy.
- Empower clients to take ownership of their personal growth and professional success through setting realistic goals and developing action plans to achieve them.
- Collaborate closely with clients to identify areas for improvement and develop actionable steps toward achieving their desired outcomes.
- Enhance clients' leadership skills by providing customized coaching sessions tailored to individual needs and goals.
- Partner with leaders to enhance communication, cross-functional collaboration, and effectiveness, increasing employee engagement through presence and authenticity.
- Facilitate executive-level group coaching, team coaching, learning, and/or strategy sessions.
Regional Director of Clinical Operations
Egnite, Inc.
Aliso Viejo, CA
12.2021 - 06.2024
- Evaluated existing organizational structures and processes to recommend changes that improved overall efficiency without sacrificing quality or employee engagement levels.
- Assessed client needs to develop targeted action plans designed to address specific challenges and opportunities for improvement.
- Balanced multiple client engagements simultaneously while maintaining high-quality service delivery standards and consistently meeting project deadlines.
- Served as a trusted advisor for executives seeking guidance on complex business decisions, providing valuable insights based on extensive industry experience.
- Contributed to the overall success of the organization by exceeding client expectations, generating renewals, and achieving year-over-year highest client impact totals.
Regional Director Patient Experience
Providence Health & Services
Santa Rosa, CA
08.2018 - 10.2020
- Designed and introduced a leadership development, coaching, and team management model, resulting in the promotion of employees into increased levels of responsibility.
- Created educational and outreach materials outlining best practices in delivering outstanding patient experiences that were widely adopted across the organization.
- Empowered hospital leaders in navigating the complexities of managing patient experiences, strengthening their skills, and fostering professional growth via coaching.
- Designed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Fostered an inclusive environment respectful of different cultural backgrounds; created tailored programs sensitive to the unique needs among various subsets within the patient population.
Director Org Leadership & Patient Experience
HCA
Denver, CO
04.2017 - 05.2018
- Delivered comprehensive coach training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Served as an executive coach to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Designed and delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Consultant - Studer Group
Huron Consulting Group Inc.
Chicago, IL
07.2015 - 04.2017
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Analyzed datasets to identify trends and opportunities for process improvements within client organizations.
- Implemented best practices to optimize clients' organizational performance, leading to improved operational efficiency.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
Clinical Consultant
Medhost
Franklin, TN
06.2011 - 06.2013
- Implemented efficient large-scale software deployments across large healthcare organizations.
- Collaborated with executive leadership to align IT strategies with overall business objectives, ensuring maximum return on technology investments.
- Enhanced system efficiency by implementing cutting-edge IT solutions and best practices.
- Collaborated with cross-functional teams to successfully complete large-scale technology projects on time and within budget.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Nursing Instructor
The University Of Texas Health Science Center
Houston, TX
11.2010 - 05.2011
- Participated in curriculum development initiatives, contributing to the continuous improvement of the nursing program.
- Implemented innovative teaching methods such as simulation-based learning, which improved student competency and critical thinking skills.
- Promoted a positive learning environment by fostering open communication and providing constructive feedback to students.
- Contributed to accreditation efforts by maintaining thorough documentation of course materials and assessment results.
- Coached students to help meet clinical objectives.
Manager of Operations
Houston Methodist Hospital
Houston, TX
10.2008 - 05.2011
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Successfully managed budgets, consistently meeting financial targets while maintaining exceptional customer service standards and patient outcomes.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Nursing Leader and Clinician
The University Of Texas Medical Branch
06.1992 - 10.2008
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Led cross-functional teams to achieve system and department-wide goals, fostering a culture of collaboration and innovation.
- Optimized operational workflows by identifying bottlenecks, implementing solutions that led to smoother processes across the organization.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Managed budgets and resources, ensuring optimal allocation toward achieving organizational objectives.
Education
Master of Science - Leadership & Organizational Development
The University of Texas-Dallas
Richardson, TX08.2021
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL05.2006
Associate of Science - Nursing
St. Luke's College
Sioux City, IA05.1992
Skills
- ICF Coaching Certification
- PROSCI Change Management
- Organizational Assessment and Development
- Change Strategy and Communication Planning
- Transformational Leadership
- Strength Based/Whole Person Coaching
- Coaching Assessment Tools
- Team Building and Collaboration
- Goal Alignment
- Appreciative Inquiry
- Influencing and Negotiation
- Adult Learning Theories
- Leadership Development
- Conflict Resolution Techniques
- Creative Solution Development
- Career Transition
Certification
- Associated Certified Coach, International Coaching Federation (2021)
- Certified Change Management Practitioner (CCMP), PROSCI (2013)
Timeline
Regional Director of Clinical Operations
Egnite, Inc.
12.2021 - 06.2024
ICF Certified Business Leadership Coach
Transformation Road, LLC
10.2020 - Current
Regional Director Patient Experience
Providence Health & Services
08.2018 - 10.2020
Director Org Leadership & Patient Experience
HCA
04.2017 - 05.2018
Consultant - Studer Group
Huron Consulting Group Inc.
07.2015 - 04.2017
Clinical Consultant
Medhost
06.2011 - 06.2013
Nursing Instructor
The University Of Texas Health Science Center
11.2010 - 05.2011
Manager of Operations
Houston Methodist Hospital
10.2008 - 05.2011
Nursing Leader and Clinician
The University Of Texas Medical Branch
06.1992 - 10.2008
Master of Science - Leadership & Organizational Development
The University of Texas-Dallas
Bachelor of Science - Nursing
Jacksonville University
Associate of Science - Nursing
St. Luke's College