Lucy Rogers
San Francisco,CA
Summary
Dedicated shift supervisor with a proven track record in employee training and issue resolution. Skilled in guiding teams to enhance productivity and improve customer satisfaction, while effectively communicating expectations and fostering a collaborative environment.
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
Ymca Camp Minikani
Hubertus, Wisconsin
06.2024 - Current
- Planned and led recreational activities, fostering teamwork and cooperation.
- Resolved camper conflicts promptly, fostering understanding and cooperation.
- Guided junior counselors in developing their skills and managing activities.
- Updated parents regularly on camper progress and addressed concerns proactively.
Shift Supervisor
Out & Out Eatery and Catering
Cedarburg, Wisconsin
11.2021 - 08.2025
- Trained new staff on job responsibilities to ensure smooth onboarding.
- Clarified job duties and expectations to enhance team understanding.
- Designated tasks to team members based on their strengths and skill sets.
- Resolved customer concerns swiftly to maintain satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Bachelor of Arts -
San Francisco State University
San Francisco, CA05-2029
Skills
- Team building
- Effective communication
- Conflict resolution
- Customer service
- Employee training
- Issue identification and resolution
- Cash handling
References
References available upon request.
Timeline
Summer Camp Counselor
Ymca Camp Minikani
06.2024 - Current
Shift Supervisor
Out & Out Eatery and Catering
11.2021 - 08.2025
Bachelor of Arts -
San Francisco State University