Lucy Sokol
Burlington
Summary
Sustainability and operations specialist with over 5 years of experience in advancing environmental initiatives and optimizing business systems. Demonstrated success in cross-functional collaboration and CRM optimization, leading to improved operational efficiency. Expertise in data-informed decision-making and community engagement strategies. Committed to utilizing technology and storytelling to enhance organizational impact.
Overview
3
3
years of professional experience
Work History
Business Support Specialist
Food Safety Strategy
01.2025 - 08.2025
- Manages key business operations for a consulting food safety company, ensuring a smooth workflow and strong client relations.
- Actively updates the CRM system, manages client accounting and invoices, and facilitates email communication.
- Supports leadership by taking detailed meeting notes, and preparing monthly workflow reports to track business operations and client engagements.
- Employs data analysis skills to implement custom reporting tools and integration functionalities within Less Annoying CRM, refining management processes.
- Implements automation of invoicing and payment tracking operations by integrating QuickBooks with Excel's Pivot Tables, reducing processing times, and increasing productivity.
- Cultivates robust client relationships through email and video meetings, ensuring timely and effective communication, while optimizing task delegation and workflow tracking by integrating Monday.com.
- Delivers detailed financial and market analysis, and presentation reports using Microsoft Office tools to facilitate strategic decision-making.
Residential Advisor
University of Vermont
Burlington
08.2022 - 12.2024
- Enforced community guidelines to uphold the University's Residential Life standards, ensuring the safety and well-being of all students.
- Facilitated semester check-in meetings using goal-setting frameworks and academic success tools, improving mental well-being and helping residents achieve personal and educational goals.
- Utilized diversity, equity, and inclusion training to strengthen the community's diversity and cultural awareness by implementing diversity training programs and a cultural awareness initiative.
Marketing and Outreach Intern
Earthshare
06.2024 - 08.2024
- Developed marketing and outreach materials for EarthShare's nationwide nonprofit partners, including newsletters and social media content.
- Conducted comprehensive campaign research and managed data using CRM platforms like Salesforce.
- Enhanced EarthShare's engagement efforts by writing presentation scripts for various events and providing daily administrative support.
- Utilized Canva expertise to create impactful infographics weekly, enhancing social media engagement and boosting reach and visibility.
- Developed PowerPoint presentation scripts for high-profile events to elevate public outreach initiatives.
- Boosted operational workflows and efficiency for marketing outreach initiatives by refining data entry and enhancing analytics processes in the Salesforce CRM system and Excel.
Community Outreach Coordinator
Winooski Parks and Recreation
Winooski
01.2024 - 05.2024
- Facilitated outreach initiatives to community centers to engage Winooski and the greater Burlington area members.
- Designed posters using Canva to promote events and initiatives, effectively raising awareness within the community.
- Translated posters and additional materials into multiple languages to ensure inclusivity and accessibility.
- Played a pivotal role in cultivating and growing three distinct New American seeds for the plant share event, enhancing the diversity of the plant share event.
Education
Bachelor of Arts - Environmental Studies
University of Vermont
Burlington, VT12.2024
Academic Internship Program
The Washington Center
Washington, D.C.08-2024
Skills
- Salesforce
- Excel
- QuickBooks
- MS PowerPoint
- Canva
- Project management
- Project planning
- Documentation
- Data analysis
- Report generation
Accomplishments
RA of the Year 2023-2024
Languages
ASL
Elementary
Timeline
Business Support Specialist
Food Safety Strategy
01.2025 - 08.2025
Marketing and Outreach Intern
Earthshare
06.2024 - 08.2024
Community Outreach Coordinator
Winooski Parks and Recreation
01.2024 - 05.2024
Residential Advisor
University of Vermont
08.2022 - 12.2024
Bachelor of Arts - Environmental Studies
University of Vermont
Academic Internship Program
The Washington Center
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