Preston Beamer
Gurnee,IL
Summary
Coordinated Business Support Specialist ready to lead company-wide business optimization efforts. Valuable resource to everyone from senior executives to new hires. Skilled at connecting workers and business partners with resources. Eager to help companies form internal and external synergies to exponentially increase profit potential.
Overview
11
11
years of professional experience
Work History
Business Support Specialist
CNH Industrial/Case IH
02.2022 - Current
- Worked directly with our Regional Director to create new reports and implement new policies within our region.
- Analyzed data on a daily/weekly basis in order to sustain our regional performance.
- Maintained regional allocations and worked closely with our dealers to fulfill their customer needs.
- Followed up with dealers about resolved issues to maintain high standards of customer service.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Responded proactively and positively to rapid change.
- Held weekly meetings to communicate up-to-date knowledge of product and service changes.
- Prepared accurate reports for management review, aiding in informed decision-making processes.
- Created new reports that enhanced productivity levels by anticipating needs and delivering outstanding support.
- Resolved issues promptly and professionally both with our dealers and field team.
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sales Operations Analyst
CNH Industrial/ Case IH
03.2018 - 01.2022
- Enhanced and developed comprehensive market share reports for our North American region.
- Collaborated with cross-functional teams on product launches that resulted in successful market penetration and adoption rates.
- Automated data reporting by using Excel macros and pivot tables.
- Analyzed market share data to identify patterns, informing adjustments in strategies that drove significant improvements in overall performance.
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
- Increased market share by devising plans based on research findings and data.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
- Helped develop reports for management on the overall performance of the business segments, and develop metrics to measure various characteristics of the business.
- Coordinated and communicated business data with other areas including field personnel (TSM's & RSD's), other business units, and management.
Promotion Specialist
BI-LO/Winn-Dixie
12.2012 - 07.2013
- Carried out advertisement proofing for BI-LO and Winn-Dixie banners, specifically for the dairy and frozen food departments.
- Helped manage negotiations for vender contracts, ensuring accuracy and inputting contracts into the Sales Planning Management System.
- Maintained responsibility for filling New Item Forms for Frozen and Diary and submitting such forms upon completion.
- Developed key vendor relationships to ensure friendly working environments, as well as offer updated communications related to promotional plans and other pertinent data.
- Ensured updated Promo Planning Template for books and assisted in the development and execution of the Ad Planning Spreadsheet.
- Helped handle personnel aspects, such as evolutions, promotions, reductions, transfers, and discharges.
- Helped my manager with a store layout project for both BI-LO and Winn-Dixie stores (strategically designing a more functional layout for customer flow and promotions).
Education
MBA - Finance
Ashford University
San Diego, CA02.2015
Bachelor of Science - Marketing
Catawba College
Salisbury, NC06.2010
Skills
Database Management
Cross-Functional Collaboration
Excellent attention to detail
MS Office
Data Evaluation
SAP, Cognos, and Salesforce Expertise
Pivot Tables
Excel Macros
Remote Office Availability
Teamwork and Collaboration
Process Improvement
Timeline
Business Support Specialist
CNH Industrial/Case IH
02.2022 - Current
Sales Operations Analyst
CNH Industrial/ Case IH
03.2018 - 01.2022
Promotion Specialist
BI-LO/Winn-Dixie
12.2012 - 07.2013
MBA - Finance
Ashford University
Bachelor of Science - Marketing
Catawba College
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