Lucy Thomas
Buckeye,AZ
Summary
Dynamic and results-driven Fast Food Crew Trainer at Cook Organization, recognized for enhancing customer satisfaction through exceptional order accuracy and positive teamwork. Proven ability to mentor new employees while maintaining cleanliness standards and workplace safety. Successfully boosted sales by upselling menu items during peak hours, ensuring efficient service delivery.
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Trainer
Cook Organization
09.2023 - Current
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
- Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
Crew Member
Stingley
03.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Science - Cognitive Psychology
Northern Arizona University
Flagstaff, AZ05-2027
High School Diploma -
Willow Canyon High School
Surprise, AZ05-2023
Skills
- Order accuracy
- Task delegation
- Workplace safety
- Cleanliness standards
- Positive teamwork
- Easy to work with
- Hands on
- East to comprehend new skills
Timeline
Fast Food Crew Trainer
Cook Organization
09.2023 - Current
Crew Member
Stingley
03.2022 - 08.2023
Bachelor of Science - Cognitive Psychology
Northern Arizona University
High School Diploma -
Willow Canyon High School
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