Lucy Wells
Self Employed
Canyon Lake
1
Certification
6
years of professional experience
Results-driven Healthcare Administration graduate with expertise in management and quality implementation. Strong foundation in healthcare operations aimed at enhancing patient care and organizational efficiency. Committed to delivering innovative solutions that support team objectives and foster collaboration for continuous improvement within the healthcare sector.
Work History
Lead Housekeeper
4 Years 2 Months- Organized and maintained 8-12 units daily to ensure readiness for guest arrivals.
- Ensured compliance with business standards to enhance guest experience.
- Coached and trained new hires on cleaning standards to uphold quality and consistency.
- Resolved unexpected scheduling and logistical issues on a daily basis.
Dog/House Sitter
5 Years 7 Months- Maintained dogs' home environment to provide comfort and security while owners were away.
- Ensuring necessities and needs were met for dog(s) and the house.
- Maintaining dogs' home environment while owners were away.
- Demonstrated reliability by consistently caring for dogs and maintaining home environment.
Residency
4 Months- Contributed to quality improvement initiatives enhancing patient safety, care delivery, and operational efficiency.
- Collaborated with interdisciplinary teams to pinpoint process gaps and create actionable improvement strategies.
- Supported patient initiatives focused on addressing needs and enhancing overall patient experience.
- Gained hands-on experience in healthcare operations, quality management, patient experience, and interdisciplinary collaboration.
Education
Bachelor of Healthcare Administration
GPA: 3.73
High School Diploma
Skills
Microsoft Office
Health Safety Standards
Operational Efficiency
Time-Management
Critical Thinking
Flexibility
Affiliations
- Upsilon Phi Delta Honor Society
- Alpha Eta Society
- Texas State University Strutters – Manager, 2023-2026
- President's Leadership Class, Fall 2023-Spring 2024
Certification
Institute for Industrial and Systems Engineering (IESE), Lean Six Sigma Green Belt Certification, 2025
HONORS & AWARDS
- Summa Cum Laude
- Texas State Distinguished Scholarship, Texas State University, Fall 2023- Fall 2025
- Dean’s List, Texas State University, Spring 2025
- Dean’s List, Texas State University, Fall 2024
- Jack Martin President's Leadership Class Scholar, Texas State University President's Leadership Class, Fall 2023-Spring 2024
- Dean’s List, Texas State University, Spring 2024
- Dean’s List, Texas State University, Spring 2023
- Dean’s List, Texas State University, Fall 2023
Timeline
Residency
Texas Health Action
01.2026 - 05.2026Read More
Lead Housekeeper
Camp Fimfo
06.2022 - CurrentRead More
Dog/House Sitter
Self Employed
01.2021 - CurrentRead More
High School
High School Diploma
Read More
Texas State University
Bachelor of Healthcare Administration
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