Lucy Gutierrez
Los Angeles,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated office assistant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Driven to provide exceptional administrative support and customer service. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Account and Office Manager
Perlaz Hospitality Group
02.2023 - Current
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Created organized filing system to manage department documents.
- Resolved problems, improved operations and provided exceptional service.
- Bank statement entry in accounting systems. invoice creation and Quickbooks system management in general.
- Personnel management, hiring, and entry in software square. general payroll management.
- Completed bi-weekly payroll for 35 employees.
Office Assistant
AIT CONSTRUCTION
02.2021 - 05.2023
- Completed clerical tasks such as filing, copying and distributing mail
- Interacted with customers by phone, email or in-person to provide information
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Delivered clerical support by handling range of routine and special requirements
- Schedule appointment and delivery with vendors and clients
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Collaborated with various departments to complete assigned tasks.
- Managed approximately 20 incoming calls, emails and faxes per day from customers.
Office Assistant Part Time
Monico Aircraft Cleaning
02.2021 - 12.2022
- Completed clerical tasks such as filing, copying and distributing mail
- Interacted with customers by phone, email or in-person to provide information
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Delivered clerical support by handling range of routine and special requirements.
Education
Master Of Business Administration: Finance -
Aden University
Miami, FLAbogada -
Universidad Catolica Luis Amigo
05.2021
Diplomado En Derecho Laboral -
Politécnico De Colombia
04.2019
Curso De Inglés -
Hansa
11.2018
Skills
- Issue Resolution
- Customer Service
- Microsoft Office & Google Drive
- Quickbooks
- Verbal and Written Communication
- Data Entry
- Budget Planning
- Records and Database Management
- Business Administration
- Scheduling
- Excellent multi-tasking ability
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Account and Office Manager
Perlaz Hospitality Group
02.2023 - Current
Office Assistant
AIT CONSTRUCTION
02.2021 - 05.2023
Office Assistant Part Time
Monico Aircraft Cleaning
02.2021 - 12.2022
Master Of Business Administration: Finance -
Aden University
Abogada -
Universidad Catolica Luis Amigo
Diplomado En Derecho Laboral -
Politécnico De Colombia
Curso De Inglés -
Hansa