Ludnie N. Gustave
Freeport,NY
Summary
Reliable Catering Services Assistant with solid background in food service and hospitality industries. Committed to delivering high-quality service, demonstrating strong organizational skills and maintaining cleanliness standards. Known for enhancing customer satisfaction by addressing concerns efficiently and accurately. Positive impact evident in improved operational efficiency and increased client retention rates.
Overview
15
15
years of professional experience
Work History
Hair Braider
Milli"s Beauty Dominican Salon
Roosevelt, NY
04.2024 - Current
- Produced requested hairstyles by braiding hair using pain-free technique.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
Housekeeper
MERISTALE GUERLINE
Roosevelt, NY
02.2024 - Current
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Catering Sevices
Myself
Port-au-Prince, Delmas
02.2020 - 01.2023
- Provided friendly customer service while interacting with guests during events.
- Replenished buffet lines as needed during events in an efficient manner.
- Prepared food items according to recipes and instructions from the head chef or manager.
Customer Service
VOILA COMMUNICATION
Port-au-Prince, Delmas
09.2009 - 10.2011
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Maintained an organized filing system for customer records and service requests.
Education
Certificate - Certified Nursing Assistant
Home Health Aide Trainning Institute
321 Post Ave, Westbury, NY 1159002-2025
Diploma - Computerized System Management
CANADO TECHNIQUE
Port-au-Prince, Haiti06-2012
Skills
- Food Preparation
- Food presentation
- Menu Planning
- Table Setting
- Sanitation Procedures
- Kitchen station organization
- Braiding techniques
- Flat twists
- Natural twists
- Hairwrapping
- Natural hair care
- Children's styles
- Help desk assistance
- Telephone etiquette
- Help desk experience
- Email account set up
- Printers and peripherals installation
Timeline
Hair Braider
Milli"s Beauty Dominican Salon
04.2024 - Current
Housekeeper
MERISTALE GUERLINE
02.2024 - Current
Catering Sevices
Myself
02.2020 - 01.2023
Customer Service
VOILA COMMUNICATION
09.2009 - 10.2011
Certificate - Certified Nursing Assistant
Home Health Aide Trainning Institute
Diploma - Computerized System Management
CANADO TECHNIQUE
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