Summary
Overview
Work History
Education
Skills
Websites
Skillsinterests
Leadership Experience
Languages
Timeline
Generic

Lui Kudo

Forest Hills,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

Work History

Customer Service Representative

Kinokuniya Book Stores of America Co., Ltd.
05.2023 - 08.2023
  • Build strong relationship with senior and new clients on CRM platform(salesforce)
  • Receive feedback from manager and implement it with clients practically about how to deal with complaint and what to investigate for better circulation of books and merchandise in bookstore
  • Organize customer's information on list orderly to make sure we will promptly pull data from it.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Bachelor of Business Administration(BBA) - Statistics and Quantitative Modeling

Zicklin School of Business at Baruch College
New York, NY
06.2027

Bachelor of Science(BS) - Computer Science

Pace University
New York, NY
05.2023

Skills

  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Follow-up skills

Skillsinterests

Java, Python, HTML, CSS, PC Skills(Word, Excel, and Powerpoint), Japanese(fluent), workout, running, boxing, soft tennis, soccer, basketball, swimming, reading a wide range of books in English and Japanese, listening to music(especially classic), Virtual Insight Series, Why Emerging Markets with Facundo Vazquez, See yourself in Global Banking & Market

Leadership Experience

  • Society of Quantitative Analysts(SQA)
  • International Association for Quantitative Finance(IAQF)
  • The Society for Standardization Professionals(SES)

Languages

Japanese
Native or Bilingual

Timeline

Customer Service Representative

Kinokuniya Book Stores of America Co., Ltd.
05.2023 - 08.2023

Bachelor of Business Administration(BBA) - Statistics and Quantitative Modeling

Zicklin School of Business at Baruch College

Bachelor of Science(BS) - Computer Science

Pace University

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Lui Kudo