Dynamic Front Desk Receptionist with a proven track record at GALINA IBRAGIMOVA PHYSICIAN PC, excelling in organization and communication. Enhanced customer satisfaction through efficient appointment scheduling and problem resolution, while maintaining a welcoming environment. Recognized for attention to detail and fostering strong team relationships, contributing to improved office productivity.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
GALINA IBRAGIMOVA PHYSICIAN PC
07.2021 - Current
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Scheduled appointments accurately.
Helped office staff prepare reports and presentations for internal or client-related use.
Handled incoming and outgoing package deliveries.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Developed strong working relationships with team members, fostering a positive work environment.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed all tasks in compliance with company policies and procedures.
Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.