Lui M Santos
Selden,NY
Summary
Auto detailing and driving professional prepared to deliver high-quality vehicle care. Skilled in comprehensive cleaning, polishing, and protection processes that ensure customer vehicles look their best. Known for collaborating closely with team members to exceed expectations and adapt to changing demands, excelling in costumer service, Bilingual in English and Spanish, demonstrating effective problem-solving skills and a commitment to safety and reliability in all tasks.
Overview
4
4
years of professional experience
Work History
Auto Detailer
Enterprise Holdings, Inc.
08.2024 - Current
- Pick up or take costumers to different locations, ensuring their safety and following traffic laws at all times.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Inspected vehicles and equipment for visible damage.
- Clean and prepare vehicles daily ensuring they are safe, clean and ready for rental, including washing, vacuuming, and sanitizing both interiors and exteriors.
- Keep parking lot always organized after parking clean cars.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Sort vehicle keys before and after parking them.
- Enhanced customer satisfaction by providing excellent interior and exterior detailing services.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues.
- Interacted face-to-face with customers to understand they needs and deliver quality satisfaction.
- Developed strong relationships with clients being kind and understanding.
Line Cook
Barbeque Integrated Inc.
04.2022 - 07.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Secretary's Assistant
NOTARIA 3
01.2021 - 03.2022
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
07-2021
Skills
- Automotive detailing
- High-pressure washing
- Interior detailing proficiency
- Effective Problem Solving
- Safe driving practices
- Manual Transmission
- Punctual and reliable
- Punctuality
- Service Excellence
- Bilingual in English and Spanish
- Passenger safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Documenting and sharing travel experiences
- Cooking
- Sports
- Photography
Timeline
Auto Detailer - Enterprise Holdings, Inc.
08.2024 - Current
Line Cook - Barbeque Integrated Inc.
04.2022 - 07.2024
Secretary's Assistant - NOTARIA 3
01.2021 - 03.2022
San Vicente Ferrer - High School Diploma,
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