Luis Adame
Santa Ana,CA
Summary
Dedicated Brokerage Operations Coordinator with expertise in CRM management, payroll processing, and compliance. Proficient in effective communication, time management, and data analysis, ensuring seamless operations and enhanced client engagement.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Brokerage Operations Coordinator
RE/MAX New Dimension
01.2020 - Current
- Manage brokerage CRM operations, including pipeline audits, lead assignment, agent onboarding, CRM customization, training, and follow-up accountability.
- Administer payroll and commission processing for the brokerage and affiliated escrow company, including commission disbursement agreements, sales-volume tracking, taxable commission reporting, and agent payments.
- Maintain company accounting in QuickBooks, including transaction posting, bank and credit-account activity, vendor payments, collection of monthly and annual agent dues, and annual 1099 commission reporting.
- Conduct agent recruiting and client prospecting through cold calling and social media outreach to generate leads and schedule appointments.
- Provide transaction and listing support for broker-managed residential sales, including preparing purchase agreements and disclosures, coordinating client signatures, hosting open houses, showing properties, scheduling inspections, ordering signage, and assisting with closing-related tasks.
- Handle residential leasing and property management responsibilities, including lease preparation and renewals, tenant communication, rent adjustments, utility coordination, property rules, maintenance issues, and general landlord-tenant administration.
- Manage transaction-file compliance by reviewing contracts, disclosures, and closing documents for completeness, accuracy, and consistency before commission disbursement.
Education
Bachelor of Arts - Business Administration
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Transaction compliance
- Brokerage compliance
- Cash management expertise
- Data analysis capabilities
- Technology proficiency
- Microsoft office
- Document management
- Appointment coordination
- Time management expertise
- Customer service
- Effective communication
Certification
Licensed Real Estate Sales Person
Languages
Spanish
Professional Working
Timeline
Brokerage Operations Coordinator
RE/MAX New Dimension
01.2020 - Current
Bachelor of Arts - Business Administration
California State University, Fullerton