Luis A. Gonzalez
Houston,Tx
Summary
Experienced with 20+ years of coordinating complex logistics operations to ensure smooth supply chain management. Utilizes strategic planning and problem-solving skills to improve efficiency and reduce costs. Track record of fostering strong relationships with vendors and clients to maintain seamless operations.
Overview
21
21
years of professional experience
Work History
Shipping Coordinator
National Oilwell Varco Quality Tubing
03.2013 - 06.2025
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Trained and mentored new hires for shipping department.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed paperwork to determine priorities and set schedules.
Health Safety & Environmental Coordinator
National Oilwell Varco Rig Systems and Aftermarket / Quality Tubing
11.2011 - 03.2013
- Assisted in the inspection of the facilities machinery, life safety equipment, rigging, and powered industrial trucks to identify and correct potential hazards, and to ensure compliance.
- Forklift, Crane and Ariel Lift Operation, HAZCOM, SWPPP, SPCC, Hearing Conservation, Respiratory Protection, LOTO Awareness, Bloodborne Pathogens and Hand and Finger Safety
- Lead investigation teams on industrial incidents to determine root causes and preventive actions.
- In charge of the quarterly visible emissions readings, SWPPP sampling and waste storage area inspections.
- Communicates daily with mangers and supervisor on HSE policies and best practice procedures.
- Conducts daily inspections to address work place hazards and housekeeping issues with floor supervisors.
- In charge of maintaining the first aid dispensary room with required 1st aid supplies.
- Assisted in the completion of the 2016 Sara Title III, Form R Report, Tier II and TRI.
Shipping Supervisor
Agility Logistics
10.2007 - 11.2011
- Supervised the activities of workers engaged in receiving, storing, testing, and shipping products/materials.
- Issued shipping instructions and provided routing information to ensure that delivery times and locations were coordinated.
- Reviewed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods in order to issue work assignments.
- In charge of arranging and contacting customs officials for necessary shipping documentation and to help the release of shipments.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Supervised shipping team of 6-7 employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
Transportation Dispatcher
Team Transport
03.2004 - 10.2007
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
- Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Checked that each scheduled route was appropriately covered by delivery drivers.
Skills
- Bilingual in English & Spanish
- Multitasking
- Experience in Inside Sales
- Efficient in Excel, Word, Microsoft, and Powerpoint Programs
- Problem-solving abilities
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Interpersonal skills
- Quality control
- Project management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Coordinator
National Oilwell Varco Quality Tubing
03.2013 - 06.2025
Health Safety & Environmental Coordinator
National Oilwell Varco Rig Systems and Aftermarket / Quality Tubing
11.2011 - 03.2013
Shipping Supervisor
Agility Logistics
10.2007 - 11.2011
Transportation Dispatcher
Team Transport
03.2004 - 10.2007
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