Luis Alejo
Las Vegas
Summary
Experienced cannabis retail professional with hands-on expertise in budtending, cannabis inventory management, cultivation support, and customer service in high-volume dispensary environments. Skilled in product education, terpene and concentrate knowledge, POS systems, compliance procedures, inventory accuracy, and creating exceptional guest experiences. Bilingual team player with strong communication skills, attention to detail, and a passion for cannabis education and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Packaging Associate
Nature's Chemistry
Las Vegas, NV
12.2023 - Current
- Complete daily operational tasks to support company productivity and inventory organization.
- Record and maintain accurate inventory information including unit counts, product weights, and serial numbers.
- Assist with compliance procedures and inventory tracking in a regulated cannabis environment.
- Support efficient product organization and stock management processes.
DabTender
Nuwu Cannabis Marketplace
Las Vegas, NV
07.2023 - 12.2023
- Served as a professional front representative for the Sky High Lounge.
- Educated guests on concentrates, terpenes, and product effects while delivering an elevated customer experience.
- Maintained exceptional customer service standards in a fast-paced lounge environment.
- Assisted customers with product recommendations tailored to desired experiences and preferences.
BudTender
Rise Dispensery
Las Vegas, NV
07.2020 - 08.2023
- Assisted guests with cannabis product selection while building strong customer relationships and repeat business.
- Developed extensive knowledge of strains, terpenes, concentrates, and cannabis effects.
- Processed transactions accurately using POS systems while maintaining compliance standards.
- Delivered welcoming, knowledgeable, and personalized customer service in a high-volume dispensary setting.
Cultivation Technician
STIIZY
Las Vegas, NV
02.2022 - 12.2022
- Performed daily cannabis cultivation tasks including trimming, harvesting, transplanting, and defoliation.
- Assisted with maintaining healthy plant growth and cultivation standards.
- Worked efficiently within cultivation teams to support production schedules and operational goals.
Sales Associate
Fossil Inc
Las Vegas, NV
10.2016 - 10.2021
- Welcomed guests and identified customer needs to create personalized shopping experiences.
- Supported team-based sales operations to maximize customer service coverage and store performance.
- Maintained organized inventory and efficiently located products for customers.
- Assisted with sales goals, merchandising, and daily retail operations.
Education
High School Diploma -
Eldorado High School
Las Vegas06.2015
Skills
- Cannabis Product Knowledge
- Terpene & Concentrate Education
- Customer Service & Sales
- POS Systems & Cash Handling
- Inventory Management
- Compliance & ID Verification
- Product Recommendations
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Attention to Detail
- Bilingual Communication
Certification
- Nevada C. Agent Card — Dispensary, Cultivation & Production
- North Las Vegas Sheriff Card
- Valid Driver’s License
Languages
Spanish
Timeline
Packaging Associate
Nature's Chemistry
12.2023 - Current
DabTender
Nuwu Cannabis Marketplace
07.2023 - 12.2023
Cultivation Technician
STIIZY
02.2022 - 12.2022
BudTender
Rise Dispensery
07.2020 - 08.2023
Sales Associate
Fossil Inc
10.2016 - 10.2021
High School Diploma -
Eldorado High School