Luis Alvarado
Lindenwold,NJ
Summary
Ambitious and dependable applicant, well adapted to a fast paced customer-centric environment ready to take on a challenging opportunity, while elevating the team and serving the community.
Overview
4
4
years of professional experience
Work History
Merchandise Coordinator
HomeGoods, TJX Companies
09.2024 - Current
- Lead the merchandising, stocking, and sales over eight product groups.
- Organize merchandise into lifestyle-themed displays to boost customer engagement and increase sales.
- Providing support across store through merchandising, stocking, customer service, and point of sale.
- Cultivating enduring shopper relationships through personalized assistance.
- Monitor protection of product and proper procedures of ticketing merchandise.
- Maintain the safety, shoppability, and ADA compliance on the sales floor to limit injuries to both customers and associates, all while leaving leaving improvement to customer experience.
Service Leader
Chipotle Mexican Grill
06.2021 - 08.2024
- Conducted regular staff meetings with open dialogue to discuss customer service issues and their potential solutions.
- Addressed product or service challenges by clarifying customer's concerns, determining root cause and best solution to solve the problem.
- Evaluated customer service, staff performance and provided constructive feedback.
- Trained and supervised crew members in providing quality service to customers within company standards.
- Contributed to day-to-day operations including food prep, inventory accuracy and the maintaining of food/health standards.
Education
Lindenwold High School
Lindenwold, NJ06-2023
Skills
- Efficient communication
- Team management
- Customer service
- Relationship building
- Flexible schedule
- Microsoft Word
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Merchandise Coordinator
HomeGoods, TJX Companies
09.2024 - Current
Service Leader
Chipotle Mexican Grill
06.2021 - 08.2024
Lindenwold High School
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