Luis Alvarez Marin
HIALEAH GDNS,Fl
Summary
Experienced Technical Implementation Consultant with a strong background in clinical environments. Proficient in deploying and managing virtualized environments, configuring firewalls, and implementing disaster recovery and business continuity strategies. Adept at driving infrastructure transformations and delivering technical excellence in high-pressure clinical settings.
Experienced IT professional with strong background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Known for effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Specialist
Delling IT LLC
Hialeah, FL
05.2025 - Current
- Implemented IT solutions to enhance operational efficiency across departments.
- Led system upgrades, ensuring minimal downtime and seamless transitions for users.
- Developed training materials for staff on new software applications and tools.
- Collaborated with cross-functional teams to identify and resolve technical issues promptly.
- Streamlined help desk operations, improving response times and user satisfaction rates.
- Analyzed system performance metrics to recommend enhancements and optimize resources.
- Mentored junior IT staff, fostering skill development and knowledge sharing within the team.
- Evaluated emerging technologies to propose strategic improvements aligned with business objectives.
- Configured hardware, devices, and software to set up work stations for employees.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Walked individuals through basic troubleshooting tasks.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network performance through regular monitoring and maintenance.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Patched software and installed new versions to eliminate security problems and protect data.
- Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
- Managed network infrastructure to ensure optimal system performance and reliability.
- Developed and implemented IT security protocols to safeguard sensitive information and resources.
System Support Specialist
SFE Services LLC
Ft. Pierce, FL
08.2024 - 04.2025
- Deployed and managed virtualized environments using VMware vSphere and Microsoft Hyper-V to enhance scalability and system resilience.
- Designed and implemented VLAN routing and firewall rules (SonicWall, Fortinet, PFSENSE) for secure, optimized network performance.
- Spearheaded disaster recovery planning and execution, achieving 99.9% availability during critical operations.
- Ensured robust business continuity measures by integrating automated backup and recovery solutions.
DevOps Engineer
Anju Software
Fort Lauderdale, FL
09.2022 - 08.2024
- Developed expertise in ANJU software modules and performed daily client tasks.
- Collaborated with a 20+ IT team to solve issues and support client requests.
- Engaged with all departments (e.g., Product, Tech, Ops) to ensure client satisfaction.
- Provided post-sale solution support, including both functional and technical aspects.
- SME for archiving per FDA compliance.
Infrastructure Engineer
Response Force 1 Corp
Fort Walton Beach, FL
03.2021 - 03.2022
- Administered and optimized virtualized environments (VMware, Hyper-V) for high availability and business continuity.
- Configured PFSENSE firewalls and multi-site VPN connections to strengthen organizational security.
- Implemented satellite communication systems, ensuring reliable connectivity during offsite operations.
VMware Engineer
FA Cloud Consulting
Colombia South America
01.2015 - 01.2018
- Designed and deployed VMware vSphere High Availability (HA) and disaster recovery solutions for enterprise clients.
- Provided consulting and support for firewall configuration (FortiGate), ensuring perimeter security and business continuity across multisite links.
- Managed VMware Horizon VDI for centralized virtual desktop deployment in education and business sectors.
- Led design and implementation of cloud solutions to enhance client infrastructure performance.
- Developed and optimized processes for system integration, resulting in improved efficiency and reduced downtime.
- Analyzed system performance metrics to drive data-driven decisions for continuous improvement initiatives.
- Drove strategic planning sessions focused on aligning engineering capabilities with business objectives and client needs.
- Spearheaded troubleshooting efforts for complex technical issues, contributing to enhanced client satisfaction.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
Project Engineer
Servicios de Valor en TI
01.2013 - 01.2014
- Virtualized infrastructure with VMware, Hyper-V, and Citrix Xen Server for private cloud deployments.
- Implemented disaster recovery solutions with EMC Data Domain and Veeam for seamless data protection.
- Designed and deployed VPN systems to support remote site connectivity and secure wireless access.
Education
Bachelor Of International Business - International Business Management
EAFIT
Medellin, COLSkills
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
- Software implementation
- Application support
- Application installations
- Technical documentation
- Disaster recovery
- DevOps practices
- Virtualization technologies
Certification
- AWS Cloud Practitioner
- Azure Fundamentals
- VMware vSphere 5.0 Certified
- Microsoft Certified Professional (Windows Server 2000/2016, Windows 10 Pro)
- Cisco CCNA
- Citrix Certified Professional (Presentation Server, Password Manager, Secure Gateway)
- Backup suites: ArcServe, NetBackup, BackupExec, Commvault, Veeam partner certifications
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
IT Specialist
Delling IT LLC
05.2025 - Current
System Support Specialist
SFE Services LLC
08.2024 - 04.2025
DevOps Engineer
Anju Software
09.2022 - 08.2024
Infrastructure Engineer
Response Force 1 Corp
03.2021 - 03.2022
VMware Engineer
FA Cloud Consulting
01.2015 - 01.2018
Project Engineer
Servicios de Valor en TI
01.2013 - 01.2014
Bachelor Of International Business - International Business Management
EAFIT