
Dynamic Operations Manager with a proven track record at National Oilwell Varco, excelling in customer service and operations management. Spearheaded process optimizations and policy implementations, significantly enhancing workflow and safety standards. Skilled in employee management and inventory control, adept at fostering key vendor relationships and driving strategic initiatives.
- Supported repair operations for fleet, i.e. pumps, trucks, trailers, etc.
- Created and implemented repair procedures and maintenance program
- Sourced parts for repairs in a timely manner
- 24 hour on-call for service
- Dispatched technicians/support, as needed
- Analyzed and improved organizational processes and workflow, employee and space requirements, and equipment layout
- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Recruit, select, assign, schedule coach, counsel and discipline employees
- Forecast requirements; prepare annual budget, schedule expenditures, analyze variances, and initiate corrective actions
- Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures
- Manage relationships with key operations vendors
- Work closely with executives and management team to set and/or implement policies, procedures and systems and to follow through with implementation
**COVID Layoff**
- Business development for Rig Systems Aftermarket
- Meet monthly with customers to reinforce expectations within the company, provide support and address any issues/concerns with the product lines
- Analyzed and improved organizational processes and workflow, employee and space requirements, and equipment layout
- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Recruit, select, assign, schedule coach, counsel and discipline employees
- Forecast requirements; prepare annual budget, schedule expenditures, analyze variances, and initiate corrective actions
- Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures
- Manage relationships with key operations vendors
- Work closely with executives and management team to set and/or implement policies, procedures and systems and to follow through with implementation
- Specialized in Top Drive Service and Repair
- Supported NOV TDS Rental Department operations, to include, rig surveys, rig-up/down operations, preventative maintenance, driller training, logistical operations and administrative duties
- Supported CCS Implementation projects in the UK and Brazil