Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Luis  Arce

Luis Arce

Winter Park

Summary

Dynamic professional with proven expertise in client relationship management and customer service at The Premier Collection. Demonstrated ability to exceed sales targets while enhancing client satisfaction through effective communication and safe driving practices. Committed to delivering exceptional results in fast-paced environments with a focus on attentive support and problem resolution.

Overview

18
18
years of professional experience

Work History

Parts Delivery Driver/Retail Sales Associate

The Premier Collection
Orlando
05.2014 - Current

Coordinated timely delivery of automotive parts to major body shops and dealerships.
Maintained strong client relationships, ensuring accuracy and professionalism in interactions.
Navigated efficient routes to meet delivery schedules and support operational needs.
Processed payments to facilitate seamless transactions and enhance client satisfaction.

Rental Car Agent / Customer Service & Sales Assoc

EZ rental car
Orlando
05.2012 - 05.2014
  • Facilitated comprehensive customer service by guiding clients through rental agreements and vehicle choices.
    Achieved consistent sales target exceedance by upselling car rental insurance and additional services.
    Streamlined customer transaction processes to deliver an efficient rental experience.

Entertainment Staff Member

Bridal Warehouse
Orlando
01.2007 - 05.2012

Oversaw entertainment event services, incorporating DJ, decoration, and venue coordination.
Enhanced customer experience through dedicated service and support.
Implemented effective sales strategies to optimize revenue opportunities in event services.

Education

GED -

Benedict School
Isabela Puerto Rico
05-1987

High School Diploma -

Department of Education
San Juan Puerto Rico
05-1985

Skills

  • Customer service and support
  • Client relationship management
  • Effective communication
  • Attention to detail
  • Problem resolution
  • Safe driving
  • Team collaboration

Languages

English & Spanish
Professional

References

References available upon request.

Timeline

Parts Delivery Driver/Retail Sales Associate

The Premier Collection
05.2014 - Current

Rental Car Agent / Customer Service & Sales Assoc

EZ rental car
05.2012 - 05.2014

Entertainment Staff Member

Bridal Warehouse
01.2007 - 05.2012

GED -

Benedict School

High School Diploma -

Department of Education