Luis Armando Rodriguez

• Developed guest relationships to achieve high level of satisfaction.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Provided service and company policy knowledge to serve as resource for both coworkers and guests.
• Built trusting relationships with guest by making personal connections.
• Replenished inventory with focus on addressing guest needs.
• Apparel receiving Shipments and Processes.
• Technical Apparel Product Knowledge.
• SOP knowledge.
• Visual Merchandizing projects knowledge, partnering along with the Visual Merchandizing Team Lead and Store Leads.
• Microsoft Systems.
• Inventory knowledge.
• SAP experienced.
• Creation of easier SOPs for the team to understand the direction of an Inventory Task.
• OMNI practices.
• People Safety
• Collaboration for community events.
• Ambassador connections.

Veilance is the luxury designer brand part of Arc'teryx and it specializes to create precision, promoting apparel for a contemporary urban lifestyle. Veilance offers minimalist form, clean lines, and a city bound aesthetic while drawing from advanced engineering and technical ingenuity.

• Helped out guests by figuring out their measurements for Blazers, Pants and Coats.
• Supported a Veilance community event for long time users and the community.
• Specialized in all the Veilance Products to educate Managers and Colleagues for their product learning.
• Performed Visual Merchandizing with detail and the proper color coding for company standards.
• Mannequin looks.
• Minimal Visuals.

• Inspected components of industrial equipment for accurate assembly and installation or for defects.
• Filled out batch records / documentations
• Performed product and performance testing, recording results.
• Assisted Principal Automation engineers by fixing and resolving technical problems with start up operating machines.
• Executed SOPs and GMPs
• Oxygen Calibration Testing
• Quality Control
• Cross trained across multiple work stations according to general manufacturing principals, quality standards, as well as high standards of safety and workmanship
• Trained incoming associates with technical processes.

• Oversaw work of 10+ stock employees and 20+ full time and part time Sale Associates processing incoming deliveries, replenishing, and Inventory brand standards.
• Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
• Omni experience
• Processed daily paperwork, balanced register drawers, produced staffing schedules.
• Trained staff on material handling processes to reduce shipping times.
• Cross trained and onboarded stock associates.
• Providing sales support with guest experience.
• Teaming up with management with Visual Merchandizing standards.
• Asset Protection and People Safety.
• Inventory Walk throughs with higher management.
• Conducting Back of House Audits.

• Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
• Introduced sales, promotions and other brand initiatives to gain customer loyalty.
• Promoted positive company image through superior customer service experiences.
• Shared feedback and ideas with management to improve processes.
• Maintained inventory integrity and accuracy to protect company assets.
• Trained new hires on customer experiences and Inventory standards.