Luis Badillo
San Diego,CA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
25
25
years of professional experience
Work History
Store Manager
CVS Pharmacy
La Mesa, CA
09.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Store Manager
Men's Wearhouse
National City, CA
12.2003 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Analyzed and interpreted store trends to facilitate planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Store Manager
Rite-Aid Pharmacy
Las Vegas, NV
02.2000 - 12.2003
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma - Computer And Information Sciences
Fort Hamilton High School
Brooklyn, NY06.1993
Skills
- Customer Service
- Recruiting and Hiring
- Originality and Creativity
- Supply Chain Management
- Corporate Social Responsibility
- Problem Anticipation and Resolution
- Sales Strategies
- Human Resources Oversight
- Microsoft Office
- Shift Scheduling
- Oracle PeopleSoft
- Google Drive
- Policies and Procedures
- Business Leadership
- Verbal and Written Communication
- Management Team-Building
- Business Management Principles
- Payroll Management
- Project Management
- Inventory Management
- Sales Tracking
- Microsoft Outlook
- Staff Supervision
- Cash Management
- Time Management
- Store Merchandising
- Employee Training
- Supply Ordering
- Administrative Management
- Policy Development and Enforcement
Timeline
Store Manager
CVS Pharmacy
09.2022 - Current
Store Manager
Men's Wearhouse
12.2003 - Current
Store Manager
Rite-Aid Pharmacy
02.2000 - 12.2003
High School Diploma - Computer And Information Sciences
Fort Hamilton High School