Luis Baez-Diaz
Waterbury,CT
Summary
Experienced in passenger transportation and safety. Professionally cleans company vehicle, assists clientele in boarding and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs.
Believes that following protocol and safety guidelines is the most important attribute a person can have to ensure the facility you are working for operates in the most safest and efficient way possible.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
CT Transit/ North East Transportation
01.2017 - Current
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Safely secured clientele in wheelchairs within bus for successful, safe transportation.
- Effectively communicated with dispatch to schedule transport progression.
Medical Transportation Driver
Campion Ambulance Service / Trinity Ambulance
01.2014 - 01.2017
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
Security Officer
Macys Department Store
03.2015 - 01.2016
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
GED -
State Of Connecticut Department Of Education
Waterbury, CT11.2013
Skills
- Clean Driving Record
- Heavy Lifting
- Spanish Fluency
- Conflict resolution
- Emergency response
- Professionalism
- CCTV Monitoring
Certification
American Red Cross
Adult, Child & Baby First Aid /CPR/AED
C# 014QF28
Languages
Spanish
Native or Bilingual
Timeline
Driver
CT Transit/ North East Transportation
01.2017 - Current
Security Officer
Macys Department Store
03.2015 - 01.2016
Medical Transportation Driver
Campion Ambulance Service / Trinity Ambulance
01.2014 - 01.2017
GED -
State Of Connecticut Department Of Education
American Red Cross
Adult, Child & Baby First Aid /CPR/AED
C# 014QF28
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