Luis Bastidas
CARY,North Carolina
Summary
Well-organized Deli Clerk/Costumer Service Representative skilled at providing customers with accurate and quick service. Offering 1 years of experience in customer service, preparing charcuterie food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Hardworking Deli Clerk with 1 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Experienced PT Deli Clerk brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.
Overview
5
5
years of professional experience
Work History
PT DELI CLERK/Customer Service Representative
Publix Grocery
04.2023 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Administrative Assistant
COVENCAUCHO INDUSTRIAS S.A.
05.2021 - 01.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Sales Associate
Frigorifico La Nueva Guanabana
07.2019 - 01.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Jose Maria Camacaro
Lara-VenezuelaSkills
- Beverage Preparation
- Menu Memorization
- Cash Handling
- Effective communication
- Ordering Procedures
- Register Operations
- Customer Service
- Conflict resolution
- Inventory Control
- Adaptability
- Team collaboration
- Time management
Additional Information
I speak Spanish fluently.
I have a high level of English speaking skills
I am currently studying at the Wake Tech Community College, finishing EFL classes to start my career in computer science
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
PT DELI CLERK/Customer Service Representative
Publix Grocery
04.2023 - Current
Administrative Assistant
COVENCAUCHO INDUSTRIAS S.A.
05.2021 - 01.2023
Sales Associate
Frigorifico La Nueva Guanabana
07.2019 - 01.2023
High School Diploma -
Jose Maria Camacaro