Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Benavides Pacheco

Woodhaven

Summary

Motivated professional seeking a position that leverages my customer service skills while providing opportunities for continuous learning and growth. I bring a solid background in customer interactions and service solutions, with proven strengths in conflict resolution, communication, and problem-solving to drive satisfaction and loyalty. Recognized as a reliable and proactive team player, I adapt quickly to changing needs and remain focused on achieving organizational goals through efficient, empathetic, and results-driven service.

Overview

6
6
years of professional experience

Work History

Cabin Cleaning Agent

ERMC Aviation LLC
11.2022 - 07.2025
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Inspected aircraft interiors for cleanliness and compliance with safety standards.
  • Operates lavatory carts and disposes of contents in accordance with established procedures. May perform duties of a provisioning agent, including stocking aircraft cabin interior for flights.

Customer Sales Representative

L'Oreal
06.2023 - 01.2025
  • Managed customer inquiries, providing accurate product information and solutions.
  • Facilitated sales transactions using point-of-sale systems, ensuring efficient processing.
  • Developed strong relationships with customers, enhancing loyalty and satisfaction.
  • Assisted in product promotions, effectively communicating features to drive sales.
  • Attend seasonal fragrance training seminars and/or digital learning modules.

Customer Service Representative

Comecsa
01.2019 - 08.2019
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions using CRM software.
  • Collaborated with team members to enhance service delivery processes and improve customer satisfaction.

Education

Advanced Regents diploma -

Epic High School North
South Richmond Hill, NY
07.2021

Skills

  • Excellent communication skills
  • Self motivated
  • Responsible
  • Fluent in Spanish
  • Customer service
  • Task management
  • Teamwork and collaboration
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Customer Sales Representative

L'Oreal
06.2023 - 01.2025

Cabin Cleaning Agent

ERMC Aviation LLC
11.2022 - 07.2025

Customer Service Representative

Comecsa
01.2019 - 08.2019

Advanced Regents diploma -

Epic High School North