Luis Bernal
Sales Associate
Poway,CA
Summary
Bilingual Sales Representative with career history marked by numerous sales awards, recognition and recommendations. Track record of exceeding sales, service and client quotas. Successful experience as leader and mentor to junior sales professionals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Agent
Geico
Poway, CA
02.2016 - 04.2022
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Reviewed policy applications for errors to facilitate quick completion of application process.
- Drove team revenue totals by bringing in top sales numbers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Effectively cross-sale renter's insurance for qualified customers
Sales Representative
ATT&T
Miami, FL
05.2013 - 06.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Accomplishments
- Received Chairman Club Recognition for 2021, 2020,2019, 2018 for selling over 1800+ policies
- Received Elite award multiple time thru my Geico career, being recognize for my sales, and overall job performance
- I was recognized multiple times as one of the top 5 representative of the call center with the best balance performance month
- Appointed “Sales Coach” for the Sales department, supporting the training activities for new sales hires and current employees
Certification
- Property and Casualty license in over 25 States
Timeline
Sales Agent
Geico
02.2016 - 04.2022
Sales Representative
ATT&T
05.2013 - 06.2015