Luis Camarena
Long Beach,CA
Summary
Administrative and customer service professional with hands-on experience in high-volume environments. Expertise in managing office operations, coordinating with teams, and utilizing software tools like Google Workspace and Microsoft Office Suite to enhance efficiency.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member / Host
Applebee’s
Signal Hill
10.2025 - Current
- Managed guest seating and waitlists in a high-volume restaurant while delivering exceptional customer service.
- Coordinated with servers and management to maximize table turnover and efficiently handle phone orders and special requests in a fast-paced environment.
- Cross-trained as host, food runner, bar back, and server support, enhancing front-of-house operations and ensuring exceptional customer service in a high-volume atmosphere.
Financial Aid Specialist
College of the Desert
08.2022 - 06.2023
- Greeted visitors and answered phone inquiries as receptionist of Financial Aid Office; provided accurate information on financial aid programs and assisted students and staff in completing necessary forms.
- Executed clerical duties including filing, data entry, and document preparation to ensure smooth operations of Financial Aid Office.
- Maintained diverse files, records, and reports; researched student financial aid transcript files, initiated new files, and cataloged information in financial aid systems.
- Operate a variety of office machines/equipment including a computer with related software for financial aid systems.
- Trained students hired to work in the Financial Aid Office.
Education
ASSOCIATE’S DEGREE - COMMUNICATION STUDIES
COLLEGE OF THE DESERT
PALM DESERT, CA01-2025
Communications
CALIFORNIA STATE UNIVERSITY LONG BEACH
LONG BEACH, CA08-2026
Skills
- Administrative & Office Support
- Calendar & Schedule Management
- Phone & Email Communication
- Customer service
- Microsoft Office & Computer Systems
- Data Entry & Record Management
- Training & Team Support
Affiliations
- Marketing & Communications Support
- Assisted with professional communications and marketing projects, including photography, video, and digital content.
- Contributed ideas and reviewed written and visual materials for accuracy, clarity, and presentation.
- Assisted with event and promotional projects while developing strong attention to detail, communication, and organizational skills.
Timeline
Restaurant Team Member / Host
Applebee’s
10.2025 - Current
Financial Aid Specialist
College of the Desert
08.2022 - 06.2023
ASSOCIATE’S DEGREE - COMMUNICATION STUDIES
COLLEGE OF THE DESERT
Communications
CALIFORNIA STATE UNIVERSITY LONG BEACH