Luis Canino
Winter Springs
Summary
Results-oriented professional with expertise in customer relations and quality assurance. Proven ability to manage projects, enhance vendor partnerships, and drive continuous improvement in service delivery. Committed to leveraging expertise in quality assurance and project management to enhance operational efficiency and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Install Specialist
The Home Depot
01.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Frequently inspected production area to verify proper installation of product.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
Install Process Manager
Renewal By Andersen Windows
12.2022 - 12.2023
- Managed customers window/door projects from start to finish (Measure, install, and closing.)
- Made sure customers needs and questions were met and answered to provide a streamline install.
- Managed multiple install teams across central Florida
Measure Technician
The Home Depot
06.2017 - 12.2023
- Measured windows and doors jobs sold by the Sales Rep to make sure job was sold correctly.
- Made sure all products and accessories were ordered and received.
- Provided great customer service to make sure customer does not have any questions to their upcoming project.
Education
High School Diploma -
Lyman High School
Longwood, FLSkills
- Maintenance and repair
- Management collaboration
- Vendor relations
- Proficient in Microsoft Office
- Business reporting
- Customer relations
- Bilingual
- Quality assessment
- Analytical thinking
- Quality assurance
- Continuous improvement
- Team collaboration
Certification
- OSHA Certified
- LEAD SAFE certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Area Install Specialist
The Home Depot
01.2024 - Current
Install Process Manager
Renewal By Andersen Windows
12.2022 - 12.2023
Measure Technician
The Home Depot
06.2017 - 12.2023
High School Diploma -
Lyman High School