Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Luis Carrasquillo

Wallington,NJ

Summary

Accomplished Commercial Lines Account Manager with a proven track record at Provident Protection Plus, managing over $11MM in annual premiums and excelling in client services and commercial portfolio management. Recognized for leveraging CRM proficiency and exceptional marketing initiatives to deliver on account renewal targets and expectations. Award-winning approach to client relationships, ensuring robust revenue growth and retention.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Commercial Lines Account Manager

Provident Protection Plus
10.2023 - Current
  • Currently managing over $11MM in annual premium equaling $1.2MM in company revenue. The 3 major classes of business I manage are Contractors, Garbage Disposal, and Transportation.
  • Developed customized premium summaries for existing clients detailing renewal changes in premiums and coverages.
  • Collaborated with underwriters to ensure accurate policy issuance and appropriate coverage levels.
  • Conducted annual reviews of existing policies to update information.
  • Managed middle to large commercial accounts portfolio, consistently exceeding performance targets in and enhancing retention metrics.
  • Streamlined policy renewals for timely processing, ensuring continuous coverage for clients.

Insurance Sales Agent

Prudential/Plymouth Rock Assurance
01.2019 - 09.2023
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Recipient of Plymouth Rock Gold Award for years 2019-2022. This award recognizes the top 20 producers in the company.

Retail Sales Associate

T-Mobile
11.2017 - 08.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and take advantage of ongoing promotions.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Assistant Sales Manager

AT&T Authorized Retailor
09.2016 - 11.2017
  • Assisted sales team with completing customer transactions and managing issues.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Built relationships with customers and community to establish long-term business growth.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.

Education

No Degree - Business Management

Bloomfield College
Bloomfield, NJ

Skills

  • Commercial portfolio management
  • Client services
  • Marketing initiatives
  • CRM proficiency
  • Technical aptitude
  • Prospecting strategies
  • Record keeping

Accomplishments

  • Plymouth Rock Gold Award for years 2019-2022 - awarded to the top 20 producers in the company.
  • Presidential Scholarship to Bloomfield College - awarded for my academic achievements during my 4 years at Lincoln High School in Jersey City, NJ.

Certification

  • Property and Casualty License - NJ, NY, PA, CT, FL
  • Life and Health Insurance License

Languages

Spanish
Full Professional

Timeline

Commercial Lines Account Manager

Provident Protection Plus
10.2023 - Current

Insurance Sales Agent

Prudential/Plymouth Rock Assurance
01.2019 - 09.2023

Retail Sales Associate

T-Mobile
11.2017 - 08.2018

Assistant Sales Manager

AT&T Authorized Retailor
09.2016 - 11.2017

No Degree - Business Management

Bloomfield College

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Luis Carrasquillo