Luis Cazares
Los Angeles,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
11
11
years of professional experience
Work History
Behavior Interventionist
ACES
11.2022 - Current
- Developed intervention plans based on established guidelines and individual needs
- Improved behaviors through modeling, role-playing and other effective strategies
- Assessed students using effective testing instruments and tools
- Helped students build skills to navigate typical academic and social situations
- Maintained records of ongoing assessments and documentation of updates
- Stayed abreast of latest changes by reading publications, attending conferences and completing training.
Senior Sales Counselor
LA Fitness
11.2021 - 11.2022
- Trained and mentored new sales representatives
- Developed and delivered engaging sales presentations to convey product benefits
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Gas Attendant
Arco Ampm
09.2020 - 10.2021
- Pumped gas for guests and took payments
- Maintained inventory of all saleable items
- Checked customer identification for alcohol, cigarette, and lottery sales
- Maintained clean and orderly workstation.
Server
Famous Dave’s
12.2018 - 09.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean.
Crew Trainer/Swing Manager
McDonald's
05.2015 - 12.2018
- Set a positive example for team members by providing high-quality, efficient service
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Maintained current knowledge of all team position requirements
- Greeted customers with smile and provided friendly service to professionally handle every need
- Trained other employees in customer service, food safety, and performance requirements.
Field Worker
HMN Contracting
07.2012 - 10.2016
- Worked for a contractor doing various harvest jobs around Kern County
- Most of the work done was picking of grapes during the summer harvest, while also doing maintenance work on the vines during the wintertime.
Delivery Driver
Uber Eats
01.2018 - 1 1
- Delivered packages to customer doorsteps and business offices
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
McFarland High School
McFarland, CA06.2014
Skills
- Multitasking
- Continuous professional development
- Analytical approach
- Student evaluations
- Upselling
- Sales training
- Leadership
- Special Needs Support
Languages
Spanish
Native or Bilingual
Timeline
Behavior Interventionist
ACES
11.2022 - Current
Senior Sales Counselor
LA Fitness
11.2021 - 11.2022
Gas Attendant
Arco Ampm
09.2020 - 10.2021
Server
Famous Dave’s
12.2018 - 09.2020
Delivery Driver
Uber Eats
01.2018 - 1 1
Crew Trainer/Swing Manager
McDonald's
05.2015 - 12.2018
Field Worker
HMN Contracting
07.2012 - 10.2016
High School Diploma -
McFarland High School
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