Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Chan

Whittier,CA

Summary

Hardworking Package Delivery Driver possessing meticulous driving record and in-depth knowledge of road and driving rules. Friendly individual adapts to driving conditions to drive company vehicle and deliver packages and parcels to assigned customers. Extensive experience handling all aspects of cargo and package sorting and handling and delivery.

Overview

14
14
years of professional experience

Work History

Delivery Driver

United Parcel Service, UPS
04.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Barber

Friendly Hills Barber Shop
01.2010 - 04.2018
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Styled hair according to customer preferences.
  • Managed business customer service, responding to requests and concerns promptly.
  • Consistently received positive performance reviews from guests.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Kept detailed records of customer information and services provided to increase return customers by [Number]
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options

School PE teacher and counselor

Oxford school
Rowland Heights, CA
09.2009 - 09.2010
  • Developed and implemented classroom routines to address varying student needs.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.

Education

Barber License - Barbering

The Real Barbers College
Anaheim, Ca
09.2012

High School Diploma -

La Serna
Whittier, CA
06.1994

Skills

  • Sell Products
  • Responsible Driver
  • Experienced Manual Transmission Driver
  • Dispatch Collaboration
  • Route Logs
  • Advanced Planning
  • Customer Relationships
  • Familiarity with DOT Regulations
  • Customer Service
  • Time Management
  • Pallet Jack Operation
  • Strong Working Relationships

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

United Parcel Service, UPS
04.2020 - Current

Barber

Friendly Hills Barber Shop
01.2010 - 04.2018

School PE teacher and counselor

Oxford school
09.2009 - 09.2010

Barber License - Barbering

The Real Barbers College

High School Diploma -

La Serna

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Luis Chan