BRYAN RANGEL
El Paso,TX
Summary
Hardworking employee enthusiastic about learning the banking field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash/Uber
04.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Driver
Atom Logistics
01.2022 - 03.2023
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Followed all relevant traffic laws and safety regulations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Costumer Service Representative
Alorica
05.2018 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Promoted available products and services to customers during service, account management, and order calls.
- Answered constant flow of customer calls with minimal wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
Server
Julio's Mexican Cousin
04.2017 - 09.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Computer Science
EPCC
El PasoNo Degree - Business Administration And Management
UTEP
El Paso, TX05.2025
Skills
- Customer Response
- Sales Quota Achievement
- Sell Products
- Delivery Verification
- Overnight Runs
- Excellent Sense of Direction
- Customer Relationships
- Spanish Fluency
- Fluent in English
- Efficiency and Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Driver
Atom Logistics
01.2022 - 03.2023
Delivery Driver
DoorDash/Uber
04.2020 - Current
Costumer Service Representative
Alorica
05.2018 - 03.2020
Server
Julio's Mexican Cousin
04.2017 - 09.2018
No Degree - Computer Science
EPCC
No Degree - Business Administration And Management
UTEP
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