To utilize my skills to challenge my professional growth and integrate my knowledge of science and technology.
Overview
8
8
years of professional experience
Work History
Telehealth Support
DigitalOptometrics
New Hyde Park, NY
07.2020 - Current
Front Desk/Telehealth Support Assistant IT Enabled Healthcare Services.
Operated specialized telehealth software to assist with remote vision screening and patient data entry.
Performed basic visual assessment and recorded eyeglass prescription data for patients across the U.S.
Coordinated daily with on-site technicians and remote healthcare providers to ensure smooth patient care.
Used remote diagnostic tools (Reichert and Marco systems) to support virtual eye exams.
Handled high patient volume efficiency supporting 40-60 remote sessions per day.
Maintained and tracked inventory like contact lenses and clinical supplies ensuring availability and timely restocking.
Ophthalmic Technician/Scribe
Ophthalmic Consultants of Long Island (OCLI)
Mineola, USA
09.2017 - 07.2020
Intake patients for Visual Acuity, Intraocular pressure and dilation.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Conducted patient exams that included organizing chief complaints, medications, allergies, ocular, systemic and family histories into electronic medical records.
Preformed manual refraction in minus cylinder.
Performed Fundus Photos, Corneal Topography, IOL Master, Optos, OCT, and Pachymetry on patients.
Scribed findings of ophthalmic exam for the doctor.
Educated patient on different types of lens implants for Cataract surgery, Restor, Toric and Crystalens.
Administered various ophthalmic pathology testing for Glaucoma, Retina diseases and Cornea evaluation.
Education
Bachelor of Science - Health Sciences
New York Institute of Technology
Old Westbury, NY
05-2017
Skills
Microsoft Programs
Medical EMR
Customer Service Support
Problem Solving
Printer Support
Technical Troubleshooting
Time Management
Inventory Management
Coordinator for clients and vendors
Certifications
COA (Certified Ophthalmic Assistant)
CSC (Certified Scribe Certification)
Inducted member of the National Society of Leadership and Success, Chapter of Sigma Alpha Pi, 04/01/16