Luis Alberto Collado Castro
Summary
Dynamic professional with extensive experience in retail sales and delivery, notably with AT&T. Proven expertise in inventory management and customer service, consistently achieving on-time deliveries. Strong interpersonal skills and a commitment to excellence drive my success in fast-paced environments. Proficient in CRM systems and always available to mentor new team members.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Driver and delivery
DoorDash, Uber and Amazon Flex
Anaheim, CA
08.2021 - Current
Public Notary
self-employed
Anaheim, CA
06.2021 - 06.2026
- Provided mobile public notary and loan signing agent services.
Retail Sales Consultant
AT&T
Orange, CA
03.2022 - 07.2025
- Demonstrated wireless devices and features to enhance customer experience.
- Trained new coworkers on daily operational procedures to ensure efficient workflow.
- Received daily inventory and assisted with restocking supplies.
Warehouse Expert
Enjoy Technology
Orange County, CA
07.2020 - 12.2021
- Warehouse position
- Streamlined daily operations by prepping, packing, and staging critical inventory and materials for technical specialists.
- Managed end-to-end inventory control, executing physical movements and performing systematic tracking/reconciliations within the Oracle ERP platform.
- Resolved cross-functional discrepancies originating from the sales division, successfully collaborating across multiple partner-company sales systems to maintain data integrity.
Retail Sales Delivery driver
Enjoy Technology
Los Angeles, CA
08.2019 - 06.2020
- Delivery driver and In-home sales. Was in charge of fulfilling orders for att to deliver, setup and sell extra units while in the house of customers.
- Delivered products in a timely and courteous manner
- Operated delivery vehicle along designated residential routes
- Consistently completed on-time deliveries
Retail Sales Associate
MarketSource
Signal Hill, CA
08.2017 - 08.2019
- Sales associate at target electronics
- Assisted customers with mobile and electronics inquiries in electronics department at Target.
- Received and organized inventory to ensure availability for daily sales.
- Activating and upgrading lines for sprint, verizon and/or AT&T
- Activating and upgrading lines for consumer cellular and diverse prepaid phone carriers
- Managed daily operations independently and filled in for management during absences.
Customer Service Representative
STARTEK
Tegucigalpa, Honduras
02.2017 - 06.2017
- Provided technical and billing support about the best plans as a Customer Service Agent for Family Mobile.
- Delivered customer service by actively listening and communicating effectively with clients.
- Resolved customer inquiries using company systems and internal resources.
Education
Plumbing -
Trade school
12-2025
Psychology -
Universidad Latina de Panama
01-2017
Psychology -
Universidad Católica Santa María la Antigua
Panama01-2016
High school or equivalent -
Delcampo International School
Honduras01-2012
Appliance Repair -
Trade School
07-2026
Skills
- Order fulfillment
- Inventory management
- Inventory control
- Warehouse Experience
- Sales
- Retail sales
- Mentoring
- Teamwork
- Route driving
- Delivery experience
- Driving
- Transportation safety regulations
- Vehicle maintenance
- Electric vehicle handling
- Sedan driving
- Van driving
- Truck driving
- Rideshare driving
- Customer service
- Customer interaction
- QuickBooks resolution
- Technical Support
- CRM software
- CRM system proficiency
- POS
- Microsoft Office
- Microsoft Excel
- Word processing
- Writing Skills
- Phone etiquette
- Clear communication
- Public Speaking
- Presentation Skills
- Customer training
- Interpersonal skills
- Organizational skills
- Workspace maintenance
- Facility upkeep
- Manual labor
- Physical stamina
- Physical endurance
- Safe work practices
- Tool operation
- Power tools
- Grocery store
- Outdoor work
- Landscaping
- Basic math
- Computer operation
- Computer literacy
- IT skills
- Typing
- Mobile devices
- Oracle
- Transaction processing
- Call center experience
- Product placement
- Face-to-face service
- Administrative experience
- QuickBooks
- Hazardous material storage
- Traffic regulation compliance
- Driving techniques
- Physical stamina
- Driving
- English
- Customer engagement
- Sales
- Retail Management
- Inquiry resolution
- Verbal communication
- Customer service
- Warehouse Experience
- Transaction processing
Certification
- Notary Public, 07/21, 06/25
- Driver's License, Non-CDL Class C
- Real Estate License
- Plumbing apprentice
Languages
- Spanish, Expert
- English, Fluent
Timeline
Retail Sales Consultant
AT&T
03.2022 - 07.2025
Driver and delivery
DoorDash, Uber and Amazon Flex
08.2021 - Current
Public Notary
self-employed
06.2021 - 06.2026
Warehouse Expert
Enjoy Technology
07.2020 - 12.2021
Retail Sales Delivery driver
Enjoy Technology
08.2019 - 06.2020
Retail Sales Associate
MarketSource
08.2017 - 08.2019
Customer Service Representative
STARTEK
02.2017 - 06.2017
Plumbing -
Trade school
Psychology -
Universidad Latina de Panama
Psychology -
Universidad Católica Santa María la Antigua
High school or equivalent -
Delcampo International School
Appliance Repair -
Trade School