Luis Colon
Kissimmee,FL
Summary
Results-oriented Power Distribution Technician with over 6 years of hands-on experience in troubleshooting and delivering quality-driven service. Proven ability to enhance client satisfaction and loyalty through effective communication and problem-solving skills. Dedicated Distribution Manager with 4 years of expertise in optimizing supply chain logistics and strategically planning the movement of goods. Committed to leveraging a strong technical background and managerial acumen to contribute to operational excellence and drive organizational success.
Overview
10
10
years of professional experience
Work History
Power Distribution Supervisor
Encore Global
Orlando, FL
11.2021 - Current
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Resolved performance issues and expanded processes to meet diverse needs.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Increased client retention by providing superior customer service.
- Organized scheduling and inventory systems to enhance productivity.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Oversaw daily distribution operations, ensuring timely and accurate order fulfillment.
- Mentored team members on best practices for inventory management and workflow optimization.
Lead Power Distribution Tech
Encore
Orlando
06.2018 - 11.2021
- Evaluated and analyzed CAD files to identify power drop points, ensuring adherence to project specifications.
- Coordinated and executed building tradeshows work orders, ensuring effective booth construction and setup.
- Exhibited resilience and adaptability while managing multiple tasks under tight deadlines in a dynamic environment.
- Oversaw installation and management of 100-400 amp 208 three-phase power systems.
- Assisted in assembling components for feeder cables and cam lock heads. Supported installation efforts of feeder cables and cam lock assemblies as part of the team. Participated in construction of feeder cable systems and installation of cam lock heads.
- Executed construction and assembly of building L2120L2130 to ensure structural integrity and quality standards.
- Directed day-to-day activities to uphold rigorous accuracy and efficiency benchmarks.
- Oversaw customer interactions with professionalism, effectively resolving challenging situations to enhance overall satisfaction.
- Oversaw power distribution logistics, facilitating efficient set and strike operations for successful live event execution.
Audio Visual Technician
PSAV
03.2016 - 06.2017
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on various equipment.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Pulled and terminated variety of cables.
- Trained new employees according to company standards.
Education
Bachelor’s of Science - Show Production
Full Sail University
Orlando, FL02-2016
Skills
- Data Documentation
- Distribution Control
- Project management
- Performance evaluation
- Critical thinking
- Team collaboration
- Schedule management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Power Distribution Supervisor
Encore Global
11.2021 - Current
Lead Power Distribution Tech
Encore
06.2018 - 11.2021
Audio Visual Technician
PSAV
03.2016 - 06.2017
Bachelor’s of Science - Show Production
Full Sail University