Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis-Daniel Fernandez

Miami,USA

Summary

Results-driven professional with expertise in customer service, team leadership, and emergency response. Demonstrated success in improving operational efficiency and maintaining safety in high-pressure environments. Proficient problem-solver with excellent communication and training abilities. Committed to continuous improvement and achieving excellence.

Overview

9
9
years of professional experience

Work History

Harbor Patrol Unit

United States Navy
Bangor, USA
11.2022 - 11.2025
  • Operated and maintained advanced tactical patrol boats, ensuring the safety and security of strategic weapons and high-value assets across diverse operational settings
  • Executed comprehensive customs, corrections, detainee, and protective service operations, contributing to the overall security posture of military facilities
  • Developed and delivered training programs for personnel in force protection, physical security, law enforcement, and weapons proficiency, significantly enhancing team readiness

Naval Security Force

United States Navy
Manama, Bahrain
05.2020 - 10.2022
  • Implemented robust security measures and anti-terrorism strategies to safeguard personnel and critical infrastructure, enhancing operational safety
  • Fostered inter-branch collaboration, demonstrating strong leadership and teamwork capabilities while coordinating complex security operations

Emergency Medical Technician

American Medical Response
Miami, USA
01.2019 - 11.2019
  • Delivered high-quality emergency medical care by swiftly assessing and addressing critical medical situations, improving patient outcomes in high-pressure environments
  • Enhanced efficiency by streamlining patient assessment processes, prioritizing interventions based on urgency and clinical severity
  • Collaborated effectively with paramedics, firefighters, and other emergency personnel, ensuring comprehensive and timely emergency response

Membership Sales Representative

Fightfit Boxing & MMA
Pembroke Pines, USA
04.2017 - 11.2017
  • Maintained an organized and welcoming environment, directly contributing to a positive member experience and increased retention rates
  • Utilized strong communication skills to clearly articulate complex membership benefits, driving membership sales and customer satisfaction
  • Successfully transitioned customers to optimal membership plans, enhancing overall service delivery

Customer Service Representative

LA Fitness Gym
Miami, USA
01.2017 - 04.2017
  • Delivered exceptional customer service by addressing inquiries and resolving complaints with empathy and professionalism, fostering loyalty and repeat business
  • Engaged effectively with clients and staff, maintaining high energy levels and a professional demeanor to enhance the gym's community atmosphere

Education

Associate of Arts - Exercise Science

Miami Dade College
Miami, FL
05.2018

Skills

  • Leadership & Team Development
  • Crisis Management & Problem Solving
  • Technical Proficiency in Mechanical Operations
  • Customer Relationship Management
  • Training & Personnel Development
  • Time Management & Organizational Skills
  • Physical Fitness & Wellness Advocacy

Languages

Spanish
Professional

Timeline

Harbor Patrol Unit

United States Navy
11.2022 - 11.2025

Naval Security Force

United States Navy
05.2020 - 10.2022

Emergency Medical Technician

American Medical Response
01.2019 - 11.2019

Membership Sales Representative

Fightfit Boxing & MMA
04.2017 - 11.2017

Customer Service Representative

LA Fitness Gym
01.2017 - 04.2017

Associate of Arts - Exercise Science

Miami Dade College

Similar Profiles

CREATE PROFILE
Luis-Daniel Fernandez