Results-oriented Operations Leader skilled in enhancing productivity and optimizing processes. Adept at resolving complex operational challenges and leading teams of 50+. Background includes USMC Reservist experience with a focus on troubleshooting and maintaining communication equipment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Panda Express
Suisun, California
11.2024 - Current
Oversaw daily business operations, including budgeting, staffing, scheduling, inventory control, and sales.
Analyzed sales reports to identify trends and enhance service efficiency.
Resolved customer complaints to improve guest satisfaction.
Coordinated employee training programs and managed staff scheduling effectively.
Warehouse Supervisor
VinLux Transport
10.2022 - 10.2024
Troubleshot issues with conveyor equipment and warehouse management systems effectively.
Managed inventory of over 17,000 SKUs across 22,800 forward pick locations.
Supervised daily shipping and handling operations to ensure timely order fulfillment.
Revised procedures to minimize risks and maintain compliance with regulations.
Monitored safety protocols and company policies by focusing on detail-oriented practices.
Built a motivated warehouse team that consistently achieved operational goals.
Utilized warehouse management software to accurately reconcile daily inventory.
Operations Assistant Manager
Good Eggs
08.2021 - 10.2022
Reduced department costs via strategic initiatives, maximizing resource allocation.
Coordinated daily logistics to ensure efficient product delivery.
Trained new team members on operational procedures and safety protocols.
Supported cross-functional teams by integrating process improvements and best practices.
Optimized receiving processes through successful team project management.
Led a team of 62 direct reports, driving high performance and accountability.
Maintained accurate schedules and timesheets to ensure flawless operations.
Warehouse Supervisor
GL. Mezzetta
12.2018 - 08.2021
Contributed to design, planning, and execution of new 100,000 square foot warehouse.
Supervised team members in receiving, storing, and shipping goods to optimize efficiency.
Managed daily operations to ensure streamlined workflows throughout the warehouse.
Led continuous improvement projects to reduce work order master plan variance.
Enhanced inventory accuracy through implementation of systematic processes.
Assisted with year-end inventory reconciliation for precise financial reporting.
Participated in mock recalls to evaluate emergency protocols and readiness.
Prepared facility for audits including organic, gluten-free, kosher, and SQF standards.
Education
Satellite Communications Technician -
Marine Corps Communications Electronics School
Twentynine Palms, CA
01-2020
High School Diploma -
Jesse Bethel
Vallejo, CA
06.2017
Skills
Inventory management and control
Logistics coordination
Problem solving
Attention to detail
Time management
Conflict resolution
Team training and development
Equipment troubleshooting
Warehouse management
Customer relationship management
Cost reduction
Certification
Certified Forklift, Reach Truck & Order Picker Instructor