Passionate leader skilled with forward-thinking strategies with superior work ethic committed to a strong focus on objectives and goals to succeed company expectations.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager /Shift Lead Supervisor
Autozone
01.2022 - Current
Provided great customer experience for all internal and external customers based on company pledge and procedures.
Resolved customer claims and issues and offered thoughtful solutions to maintain a good relationship Store-customer.
Helped increased customer satisfaction and business sales compared to last year.
Performed all inventory management strategies such as inventories and cycle counts at home and sister stores.
Trained and guide new employees with courses and support.
Helped store management meet standards of service and quality in daily operations.
Consulted and applied security and safety policies to prevent internal and external losses.
Increased store understanding of loss control strategies through on-site trainings and procedures.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Conducted performance reviews each period and quarter, offering praise and recommendations for improvement.
Monitored daily and weekly key performance indicators to maintain on-track status on areas with room for improvement.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Completed cash and credit card transactions accurately using POS software.
Conducted performance reviews and provided staff with feedback and guidance.