Richard Delao
Laredo,TX
Summary
To obtain a position where I can be an asset to a team while making a difference in the lives of others. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Assistant Shift Supervisor
Core Civic Webb County Detention Center
02.2023 - 08.2024
- Directly supervise assigned security staff on the shift and evaluate the performance of subordinate staff
- Demonstrate and provide guidance to staff on adherence safety and security practices and post orders
- Interpret, enforce and comply with rules, regulations, policies, procedures, and contract requirements
- Attend meetings to enhance effective communications between management, staff and inmates/detainees
- Assist in streamlining communications and maintaining consistency of operation between shifts.
Correction Officer
Core Civic Webb County Detention Center
07.2018 - 08.2024
- Enforce Rules/ Receiving & Transport: Enforce Rules and Keep Order
- Maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes
- Enforce regulations through effective communication and the use of progressive sanctions, which involve punishments, such as loss of privileges
- Receiving and processing custody of detainees and assign a housing
- Transport detainees to court proceedings and medical appointments
- Supervise the Activities of Inmates: Supervise the daily activities of inmates, ensuring that inmates obey the rules
- They must also ensure the whereabouts of all inmates at all times
- Also escort detainees between the institution and other destinations
- Search for Contraband Items: Search inmates and their living quarters for contraband, such as weapons and drugs
- In addition, we are responsible for screening visitors and incoming mail to ensure contraband is not brought into the facility
- Inspect Facilities to Ensure That They Meet Standards: Periodically inspect facility
- Check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules
- Report on Inmate Conduct: Report any inmate who violates the rules
- If a crime is committed within the facility
- Responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift.
Bridge/Traffic Officer
City of Laredo Bridge System
04.2015 - 07.2018
- Monitor international bridges; report any (illegal alien activity, accidents, ect.) Assists any directions given upon from a higher employee or supervisor
- Displaying highest level of service in all areas by being attentive, observant, and friendly.
Sales Member/Stock
Champs Sports
05.2012 - 04.2018
- Receive shipment & organize product in a timely manner.(Stock) Display good customer service in all areas by being attentive, observant, and friendly to all.(Sales) Adapt to a fast-paced environment by being organized and managing my time wisely to perform at my best.(Sales)
Sales Member/Manager
Zumiez
10.2009 - 06.2010
- Distribute cash to each cashier Collect revenue and address any overages or shortages
- Maintain accurate records of all money, product,& sales reports
- Display good customer service in all areas by being attentive, observant, and friendly to all.
Education
General Studies
Laredo Community College
01.2013
Diploma -
Billings Senior High School
05.2010
Skills
- Fluent in English and Spanish(Oral, Verbal, and Written)
- Technologically Inclined
- Proficient in all Microsoft Office Programs (ie Word, Excel, PowerPoint, etc)
- Typing Speed: 60 wpm
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Store Organization
- Time Management
- Team Building and Leadership
- Attention to Detail
- Staff Supervision
- Employee Scheduling
Timeline
Assistant Shift Supervisor
Core Civic Webb County Detention Center
02.2023 - 08.2024
Correction Officer
Core Civic Webb County Detention Center
07.2018 - 08.2024
Bridge/Traffic Officer
City of Laredo Bridge System
04.2015 - 07.2018
Sales Member/Stock
Champs Sports
05.2012 - 04.2018
Sales Member/Manager
Zumiez
10.2009 - 06.2010
Diploma -
Billings Senior High School
General Studies
Laredo Community College
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