LAHISA MEDINA
San Antonio,TX
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
San Antonio
10.2020 - Current
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Americorps Member
Communities In Schools of San Antonio
San Antonio, TX
09.2021 - 12.2021
- Built strong relationships with students through positive attitude and attentive response
- Collaborated with school staff to assess, identify, and prioritize student needs, and make appropriate linkages to needed academic, physical, or social services to children in need
- Offered and coordinated recognition for all students who showed improvement toward goals
- Supervised students in groups, emphasizing awareness of confidentiality and protecting personal information
- Completed required documentation, school, and CIS, and maintained confidential and secure files on each student enrolled
- Demonstrated respect for cultural diversity with students, faculty, and staff, by communicating in an open and understanding manner
- Responded quickly to crisis situations with students by intervening and escorting them to safe spaces, providing mental health first aid and facilitating conversations
Education
Bachelor of Arts - Criminology and Criminal Justice
University of Texas At San Antonio
San Antonio, TX12.2021
Skills
- Language: Fluent in both English and Spanish (written and verbal)
- Computer Skills: Microsoft Office Software (Word, PowerPoint, Outlook, Excel)
- Demonstrates well-organized and reliable work ethic while providing quality customer service
- Communicates and collaborates effectively as hardworking team player while contributing excellent critical and analytical approaches to planning and problem-solving
- Maintains flexible hours in work schedule while prioritizing tasks and multitasking responsibilities individually or on a team
- Experience working with students and understanding children at different levels of development
- Cash handling accuracy
Timeline
Americorps Member
Communities In Schools of San Antonio
09.2021 - 12.2021
Barista Shift Supervisor
Starbucks
10.2020 - Current
Bachelor of Arts - Criminology and Criminal Justice
University of Texas At San Antonio