Ignacio Fuentes
Portland,OR
Summary
Analytical problem-solver with a talent for team building, leadership, and motivation. Possesses excellent customer relations aptitude and strong relationship-building skills. Utilizes independent decision-making skills and sound judgment to positively impact company success. Accomplished in compiling, analyzing, and interpreting complex information through software. Demonstrates a proven track record of identifying relationships and developing effective solutions to business problems.
Overview
11
11
years of professional experience
Work History
Shift Lead/Assistant Managaer
Guero
03.2021 - Current
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Started a book club which explores literature in the setting of also exploring the world of agave spirits to further knowledge on both fields.
- Assisted in the development of promotional materials and marketing efforts to drive sales growth.
Bartender
Crush Bar
01.2019 - 03.2020
- Created cocktails and mixed drinks for high volume bar while providing a welcoming environment to bar patrons.
- Promoted from barback to bartender within 3 months.
General Manager
Laughing Planet
03.2014 - 05.2019
- Managed all daily store operations including product ordering, scheduling, hiring, and training
- Led the store in getting certified by Multnomah County in environmentally friendly practices.
Education
Bachelor of Science - Psychology
Portland State University
Portland, OR06.2024
Bachelor of Science - Social Sciences
Portland State University
Portland, OR06.2024
Skills
- 10 years of customer service experience
- Bilingual: speak, read, and write in English and Spanish
- Excellent communication skills
- Data Analysis Software proficient: SPSS, ANOVA, Python, Excel
- Creative and detail oriented
References
- Megan Sanchez (Guero Chef/Owner), (360) 790-8075
- Rocio Reyes (Resident Services Coordinator Hacienda CDC), (503) 936-8872
- Christina Blanchard (Laughing Planet District Manager), (514) 760-0627
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Lead/Assistant Managaer
Guero
03.2021 - Current
Bartender
Crush Bar
01.2019 - 03.2020
General Manager
Laughing Planet
03.2014 - 05.2019
Bachelor of Science - Psychology
Portland State University
Bachelor of Science - Social Sciences
Portland State University
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