
Customer-oriented General Manager with 3 years of experience focused on increasing production and minimizing downtime. Enthusiastic Finance consultant possessing experience in the automobile industry. Reliable, punctual and hard working offering 15 years experience on sales and retail setting. Specializes in good costumer services with a particular talent for building a solid customer base and overcome objections
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Identified weaknesses and implemented sales and business practices training to improve performance.
Stayed up-to-date on extensive company products and services.
Write and print contracts and sign up costumers.
knowledge of Kelly blue book (retail/wholesale).
follow up with paperwork for the loan process(poof of income,proof of residence etc...)
Packing loan paperwork and contract for the bank/loan company
knowledge of banks policies
Follow up with funding, take care of funding delays finalize and check all documents are correct for the bank/loan company.
Sell warranties.
Follow up with lenders and buyers for better relationship in the future .
Maximize back end for better profit to the dealership
demonstrations ( walk around cars )test drives, costumer services , automobile delivery. Shared product knowledge with customers while making personal recommendations. negotiations , costumer loyalty
costumer services , test drives , automobile delivery.
Internet leads, Run credit reports, Pre-approvals , test drives , negotiations
customer commitments , costumer loyalty and a little of finance .
Perfert Attandece In 2021
Promoted to Sales Manager in 2018 and 2019 To General Sales Manager
Reno Tahoe Auto group reward "Recognition of exemplary performance " 2nd quarter 2017.
Car zone promote me to assistant sales manager on january 2015
Fulfilled all supervisory duties when Store Manager was on vacation.
Won “Salesman of the Month” 5 times last year 2012.
Promoted To Internet Manager on January on 2012
Lisa Martin
Beau Bradley
David Schall