Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Diaz

Houston,US

Summary

Dynamic professional with a proven track record at Minuti Coffee, excelling in staff supervision and customer rapport. Demonstrated ability to enhance customer satisfaction and team motivation. Skilled in money handling and offering product knowledge. Achieved significant improvements in children's learning outcomes at Kumon Institute of Education.` Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Assitant Manager

Minuti Coffee
09.2023 - Current
  • At Minuti I ensure customer satisfaction is always met by addressing problems or complaints that may arise
  • Supervise staff to ensure their work is being done properly and on time
  • Provide descriptions and recommendations to customers for an enjoyable experience
  • Perform cashier, barista, and runner duties

Tutor

Kumon Institute of Education
01.2019 - 05.2021
  • Provided one-on-one tutoring sessions to kids aged 5-10
  • Helped them improve their math and reading skills
  • Coordinated with parents in order to give their children at-home learning plans


Education

Bachelor of Science - Biology

University of Houston - Downtown
Houston, TX
05.2027

High School Diploma -

Debakey High School For Health Prof
Houston, TX
06.2023

Skills

  • Team motivation
  • Staff Supervision
  • Customer rapport
  • Money Handling
  • Product and service knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assitant Manager

Minuti Coffee
09.2023 - Current

Tutor

Kumon Institute of Education
01.2019 - 05.2021

Bachelor of Science - Biology

University of Houston - Downtown

High School Diploma -

Debakey High School For Health Prof
Luis Diaz