Luis Estrella
Las Vegas,Nevada
Summary
Dynamic and bilingual Community Health Worker with a proven track record at Dignity Health, enhancing access to healthcare and improving community well-being. Excelled in health education and bilingual communication, achieving significant trust within diverse populations. Skilled in health promotion and training, consistently prioritized client needs and outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Community Health Worker
Dignity Health
12.2023 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Concrete Finisher
TK Concrete
01.1998 - 12.2020
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
Front Desk Supervisor
Canyon Ranch Spa Club
02.2011 - 10.2013
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
Valet Parking Attendant
Planet Hollywood Resort and Casino
02.2008 - 09.2010
- Explained parking rates and retrieval procedures to guests upon arrival.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Great costumer services skills.
Front Desk
Hoteles Pozos
11.1991 - 02.1995
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Education
GED -
CBTIS#207
Navojoa , Colonia SOP.06.1991
Skills
- Organized and detail-oriented
- Health Education
- Community-based resources
- Public outreach
- Health Promotion
- Training skills
- First Aid Training
- Health coaching
- Bilingual in Spanish and English
- Healthy living plans
Accomplishments
- Achieved goals by completing task with accuracy and efficiency.
- Worked cooperatively team members to address client's issues.
- Health Education.
- Team Work.
- HIPPAA Guidelines
- Documented and resolved some barriers to help Clients connect to resources and linkage to care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Bi-lingual.
Certification
*Southern Nevada Health District, Las Vegas NV- Rapid HIV Test.
*Cultural Humiliation Training .
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker
Dignity Health
12.2023 - Current
Front Desk Supervisor
Canyon Ranch Spa Club
02.2011 - 10.2013
Valet Parking Attendant
Planet Hollywood Resort and Casino
02.2008 - 09.2010
Concrete Finisher
TK Concrete
01.1998 - 12.2020
Front Desk
Hoteles Pozos
11.1991 - 02.1995
GED -
CBTIS#207
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