Luis Flores
Knob Noster,MO
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Overview
8
8
years of professional experience
Work History
Life Insurance Specialist
Farmers Insurance Company
Columbia, MO
09.2024 - Current
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Calculated premiums and established payment methods.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Performed quality assurance checks on all documents prior to submission or release.
- Participated in professional development opportunities to enhance insurance knowledge and sales skills.
- Coordinated with other financial professionals to offer comprehensive financial planning services.
- Delivered outstanding customer service, addressing client inquiries and concerns promptly.
- Attended seminars and webinars related to life insurance topics in order to stay informed on industry developments.
- Educated clients on the importance of life insurance and financial planning.
- Provided leadership and training for new agents regarding industry best practices and company policies.
Sales Consultant
Warrensburg Ford
Warrensburg, MO
03.2021 - 04.2024
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Participated in regular training sessions on new products, services, and industry trends.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Analyzed customer needs and preferences to recommend appropriate products.
- Replenished and arranged items to maintain appearance.
Production Line Leader
Dean Foods
Saint George, UT
09.2020 - 03.2021
- Analyzed data from previous shifts to develop methods for increasing efficiency on future shifts.
- Recommended opportunities for growth and advancement to motivate employees.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Organized work shifts and assigned tasks to each team member accordingly.
- Scheduled regular maintenance for machinery and equipment as needed.
- Provided feedback to supervisors about employee performance issues.
Mix Room Operator
EnerSys
Warrensburg, MO
03.2019 - 08.2020
- Adhered to packaging instructions such as meeting weight, label requirement and formula integrity targets.
- Created various mixes for different applications including broadcast television and radio commercials.
- Used approved cleansers and solvents to clean and sanitize equipment after use.
- Ensured all necessary components were present prior to beginning a project.
- Troubleshot any problems that arose during a session.
- Edited rough mixes using ProTools software to create final mixes for clients.
- Worked closely with producers, directors, clients to ensure their vision was achieved through the mix process.
Security Forces Member
Air Force
Knob Noster, MO
09.2016 - 03.2019
- Performed access control duties, including controlling entry into the facility and verifying identification of personnel.
- Conducted risk assessments for facilities and recommended improvements to security infrastructure.
- Patrolled via motorized vehicles, all-terrain vehicles and walking.
- Utilized conflict resolution skills to de-escalate potential threats in a calm and effective manner.
- Operated security equipment such as metal detectors and X-ray machines to screen individuals and prevent unauthorized entry.
- Read and interpreted maps, drawings and photos to plan and implement projects.
- Conducted vehicle inspections at entry and exit points to prevent the introduction of contraband or hazardous materials.
- Trained new security forces members, imparting knowledge of procedures, regulations, and tactics.
- Participated in security exercises to prepare for potential threats and emergencies.
- Analyzed data gathered from surveillance activities in order to identify trends or patterns which may indicate potential risks.
- Managed inventory levels for security-related items such as uniforms, radios, weapons.
Education
High School Diploma -
Lee County High School
Leesburg, GA05-2015
Some College (No Degree) -
Darton State College
Albany, GASkills
- Technical aptitude
- Estate planning
- Claims processing
- Underwriting expertise
- Sales proficiency
- Financial planning
- Policy customization
- Patience and discipline
- Computer skills
- Excellent communication
- Customer relations
- Decision-making
- Planning
- Data entry
Timeline
Life Insurance Specialist
Farmers Insurance Company
09.2024 - Current
Sales Consultant
Warrensburg Ford
03.2021 - 04.2024
Production Line Leader
Dean Foods
09.2020 - 03.2021
Mix Room Operator
EnerSys
03.2019 - 08.2020
Security Forces Member
Air Force
09.2016 - 03.2019
High School Diploma -
Lee County High School
Some College (No Degree) -
Darton State College
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