Luis Flores
Summary
Dynamic Location Safety Manager at First Student with a proven track record in KPI management and collision investigation. Expert in fleet management and employee training, ensuring compliance and safety. Recognized for enhancing driver performance and maintaining a high pass rate for CDL training. Committed to fostering a culture of safety and excellence.
Overview
14
14
years of professional experience
Work History
Location Safety Manager
First Student
Manchester, West Hartford, and Vernon, CT
04.2019 - Current
- Assist in KPI’s
- Supervise drivers
- Collision coverage
- Assist with Collision and WC claims
- Investigate unsafe stops and problem routes
- Hiring
- Manage Trainers
- Maintain a safe work environment.
- Manage OSHA compliance
- Making sure all drivers on DOT compliant
- Schedule CDL Test Dates
- Assisting other locations in the area when needed
Location Manager
First Student
Bloomfield, CT
11.2015 - 04.2019
- Manage KPI’s
- Billing
- Manage Drivers/Dispatchers
- Manage Fleet
- Customer Service
- Assist with DMV tasks (Registering Fleet, Keeping track of inspection reports, STV inspections, making sure citations are paid)
Road Supervisor
First Student
East Hartford, CT
02.2013 - 11.2015
- Customer Service
- Video requests
- Assist in camera repairs
- Assist in Zonar Compliance
- Supervise drivers
- Collision coverage
- Assist with Collision and WC claims
- Investigate unsafe stops and problem routes
- Assist with DMV tasks (Registering Fleet, Keeping track of inspection reports, STV inspections, making sure citations are paid)
Driver/Part-time Trainer
First Student
East Hartford, CT
07.2011 - 02.2013
- Transport Students
- Customer Service
- Train both new and veteran employees for their CDL license
- As a trainer I had an excellent pass/fail ratio
Education
High School Diploma -
Newington High School
Newington, CT06-2006
Skills
- KPI management
- Collision investigation
- Driver supervision
- Employee training
- Fleet management
- Proficient in Excel
- State-certified trainer
- Proficient in DMV regulations
Timeline
Location Safety Manager
First Student
04.2019 - Current
Location Manager
First Student
11.2015 - 04.2019
Road Supervisor
First Student
02.2013 - 11.2015
Driver/Part-time Trainer
First Student
07.2011 - 02.2013
High School Diploma -
Newington High School
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