Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Franceschi Soto

Key Largo,FL

Summary

Highly qualified Operations Supervisor, successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

5
5
years of professional experience

Work History

Forklift Operations Specialist

Gold Coast Beverage
Miami, FL
06.2024 - Current
  • Operated 3 different models of forklifts with precision and safety, significantly reducing material handling time by 25%.
  • Led a team on a specialized project to reorganize warehouse layout for optimized efficiency, improving inventory accessibility by 40%.
  • Collaborated with the logistics team to develop a systemized loading procedure that increased daily shipments by 30%.

Assistant Store Manager

Aldi Supermarkets
Miami, FL
09.2023 - 05.2024
  • Managed a team of 20+ employees, ensuring all tasks were completed in a timely and efficient manner.
  • Developed and implemented effective customer service strategies, resulting in a 40% increase in customer satisfaction ratings.
  • Implemented a new inventory system that reduced shrinkage by 20%.
  • Supervised daily operations, including opening and closing procedures, cash handling, and merchandising.

Operations Manager

Tops Friendly Markets
Syracuse, NY
01.2020 - 08.2023
  • Streamlined operations to enhance efficiency, leading to a 10% reduction in operational costs, while maintaining high quality and customer service standards.
  • Instrumental in developing a strategic partnership with a popular local event, which led to a 25% increase in sales during event periods.
  • Launched a successful in-store pick-up service for online orders that improved customer satisfaction and increased online sales conversion by 18%.

Education

Associate Degree - Electrical Engineering Technology

Technical Institute of Puerto Rico
San Juan, PR
05-2009

Skills

  • Customer service
  • Strategic planning
  • People's leadership
  • Data analytics
  • Budget management
  • Relationship building
  • Change management
  • Coaching and training
  • Warehouse optimization
  • Report generation
  • Marketing tactics
  • Data-driven decision-making
  • Recruitment and hiring
  • Creative problem-solving
  • Industry-specific skills

Timeline

Forklift Operations Specialist

Gold Coast Beverage
06.2024 - Current

Assistant Store Manager

Aldi Supermarkets
09.2023 - 05.2024

Operations Manager

Tops Friendly Markets
01.2020 - 08.2023

Associate Degree - Electrical Engineering Technology

Technical Institute of Puerto Rico

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