Luis Gallardo
San Antonio,TX
Summary
Goal-oriented Team Member ready to advance my skills to the next level. I have great management skills if needed to help out if needed
Overview
13
13
years of professional experience
Work History
Team Leader Manager
Walmart
3302 SE Military
06.2017 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Developed strong relationships with cross-functional departments to support successful project execution.
Bartender
The Garden Club
18360 Blanco Rd
09.2022 - 02.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Team Leader Manager
LKQ
17745 Lookout Rd
06.2022 - 06.2023
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
Bartender
Mustang Sallys
3428 Roosevelt Ave
03.2020 - 05.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Tequilas Sportsbar
1581 Bandera Rd
05.2013 - 04.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Thirsty Horse Saloon
2335 NW Military Hwy
08.2017 - 10.2019
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender Supervisor
Ice Lounge
5545 NWloop 410
07.2013 - 02.2018
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Streamlined bar operations for increased efficiency by implementing new inventory management systems.
- Increased overall revenue with creative drink promotions and themed events.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
Bartender
The Falls
226 W Bitters
06.2011 - 08.2016
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
James Madison High School
5005 Stah Rd07.2006
Skills
- Remote Team Management
- Stakeholder Management
- Meeting Facilitation
- Industry Expertise
- Time Management
- Workload Management
- Problem Solving
- Team Building
Timeline
Bartender
The Garden Club
09.2022 - 02.2024
Team Leader Manager
LKQ
06.2022 - 06.2023
Bartender
Mustang Sallys
03.2020 - 05.2023
Bartender
Thirsty Horse Saloon
08.2017 - 10.2019
Team Leader Manager
Walmart
06.2017 - Current
Bartender Supervisor
Ice Lounge
07.2013 - 02.2018
Bartender
Tequilas Sportsbar
05.2013 - 04.2023
Bartender
The Falls
06.2011 - 08.2016
High School Diploma -
James Madison High School