Luis Garcia
Chicago,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Insurance Agent
State Farm
Chicago, IL
04.2024 - 07.2024
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed social media marketing strategies to help brand company and increase sales.
General Manager
Esporta Fitness
Chicago, IL
12.2022 - 09.2023
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Personal Trainer Director
LA Fitness
Chicago, IL
12.2019 - 11.2022
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Directed recruitment, training, and Staff Development initiatives to maximize productivity and revenue potential through development of a sales team.
- Cultivated a strong business relationship with customers to drive business development.
Education
High School Diploma -
Thomas Kelly College Preparatory High School
Chicago, IL06-2019
Skills
- Cross-selling and upselling
- Sales Management
- Bilingual Communications
- Customer Service
- Marketing
- Customer Relationship Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Agent
State Farm
04.2024 - 07.2024
General Manager
Esporta Fitness
12.2022 - 09.2023
Personal Trainer Director
LA Fitness
12.2019 - 11.2022
High School Diploma -
Thomas Kelly College Preparatory High School
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