Luis Garcia
Hawthorne,CA
Summary
Driven and reliable, excelled at The Kettle by enhancing customer satisfaction through efficient table clearing and maintaining high sanitation standards. Demonstrated strong teamwork and adaptability in fast-paced environments, significantly improving seating availability and service speed. Mastered effective problem-solving and food running, contributing to a positive dining experience.
Overview
1
1
year of professional experience
Work History
Basboy
The Kettle
Manhattan Beach, CA
05.2023 - Current
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
Education
Ged -
El Camino College
Torrance, CASkills
- Proper sanitation
- Stress Tolerance
- Fast Paced Environment Adaptability
- Cleaning and sanitation
- Reliability and punctuality
- Strong teamwork
- Table Setting
- Efficient Table Clearing
- Stock replenishment
- Food Running Assistance
- Carrying trays
- Beverage Refilling
- Server Support
- Professional Appearance
Timeline
Basboy
The Kettle
05.2023 - Current
Ged -
El Camino College